Human Resources Assistant (ER/LR)

Summary Veterans Integrated Service Network 10 Human Resources Management Service (VISN 10 HRMS) is currently recruiting for multiple, full-time Human Resources Assistant (ER/LR), GS-0203-6/7. The incumbent will function at the Detroit SBU. This position is not virtual and the incumbent will be required to physically be onsite. Responsibilities Correspondence and Customer Service 50% Responds to a variety of inquires regarding program policy and procedures. Screens questions or complaints from employees and union inquiries by determining the nature and scope of the problem. Provides information and assistance to employees and supervisors based on interpretation of regulations and rules. Evaluates sensitive personnel issues and counsels employees on the requirements and repercussions of viable options. Provides technical guidance, information, and assistance for a variety of Employee Relations programs such as disciplinary actions, grievances, appeals, complaints, and drug testing. Employee Relations/ Labor Relations Support 50% Provides administrative support by responding to questions, complaints, problems or situations, and providing explanations of HR policy in Employee and Labor Relations. Identifies relevant facts and issues, analyzes individual circumstances, interprets data to determine facts surrounding required actions, determines relevant guidance and procedures, prepares reports and recommends appropriate corrective actions commensurate with assignment. Assists HR Specialist on special projects by gathering and organizing data, identifying issues and discrepancies, formatting material, and recommending improvements and solutions. Develops presentations, reports, and analyses, as needed. Assembles evidence files and obtains information from relevant sources. Maintains, monitors and follows up on suspense items and reports. Assist the Specialist with preparation of agency files for third-party appeals, including Merit Systems Protection Board appeals and Equal Employment Opportunity document requests and hearing files. Collects information and prepares draft responses to Freedom of Information and/or Privacy Act requests. Responds to inquires on procedures for disciplinary actions, grievances, and appeals concerning timelines, documentation, and signature requirements. Processes and documents HR actions in Employee and Labor Relations. Process request for assigned specialty authorities or additional pay systems, and employee categories (e.g., General Schedule, Federal Wage System, Senior Executive Service, Title 38, Hybrid Title 38, or the similar categories). Codes actions in HR Smart Performs other duties as assigned. Work Schedule: Monday- Friday, 8:00am-4:30pm Compressed/Alternate: As determined by agency policy Telework: As determined by agency policy Virtual/ Remote: This is not a virtual position. Position Description Title/PD#: Human Resources Assistant (ER/LR)/PD1045A and PD99978A Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized Financial Disclosure Report: Not required Physical Requirements: No special physical exertion is required. The work is primarily performed while sitting, although some work may require periods of standing. The regular and recurring work of the position involves sitting at a desk, conferences, meetings, etc., and occasional visits to activity work sites. Occasional use of automobile and public conveyances may be required. Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level. Requirements Conditions of Employment You must be a U.S. Citizen to apply for this job Selective Service Registration is required for males born after 12/31/1959 You may be required to serve a probationary period Subject to background/security investigation A complete application package; Resume, Transcripts, etc Selected applicants will be required to complete an online onboarding process Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) Participation in the Coronavirus Disease 2019 (COVID-19) vaccination program is a requirement for all Veterans Health Administration Health Care Personnel (HCP) – See “Additional Information” below for details. Qualifications To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 05/29/2023. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement GS-06 position you must have served 52 weeks at the GS-05 GS-07 position you must have served 52 weeks at the GS-06. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. GS-06 grade level: One year of specialized experience (equivalent to the GS-05 grade level in the federal service); experience that equipped the applicant with the particular knowledge, skills and abilities (KSAs) and other characteristics to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled, in the normal line of progression for the occupation in the organization. Specialized experience includes but are not limited to: Basis knowledge of laws, regulations, Executive Orders, agency HR policies and procedures Ability to communicate ideas clearly both orally and in writing Practical knowledge of basic principles, concepts, and methodology to carry out assignments Provide administrative support by responding to questions, complaints, problems or situations, and providing explanation of policy Evaluates sensitive personnel issues Control and respond to incoming and outgoing correspondence Assist customers with problems and inquiries There is no educational substitution at this grade level. Note: This position is a training career ladder to the full performance level. The work of this position is the same as the full performance level but is performed under closer supervision and guidance. GS-07 grade level: One year of specialized experience (equivalent to the GS-06 grade level in the federal service); experience that equipped the applicant with the particular knowledge, skills and abilities (KSAs) and other characteristics to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled, in the normal line of progression for the occupation in the organization. Specialized experience includes but are not limited to: Knowledge of laws, regulations, Executive Orders, agency HR policies and procedures, court decisions and issues as they pertain to the assigned areas of responsibility. Knowledge of agency organizational structure, management policies, procedures and practices. Skill in collecting, analyzing, and organizing technical data. Skill establishing and maintaining effective working relationships with a wide range of personnel both internal and external to the agency Knowledge of, and skill interpreting, Federal Laws and VA regulations as they pertain to leave programs, such as FMLA, Knowledge of Federal labor laws and regulations, OPM, and VA policies and handbooks, and collective bargaining agreements (CBA). Provides technical guidance, information, and assistance for a variety of Employee Relations programs such as drug testing, disciplinary actions, grievances, appeals, and complaints. There is no educational substitution at this grade level. Note: This is the full performance of the position. You will be rated on the following Competencies for this position: Technical Competence Customer service Clerical Manages and Organizes information Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. For more information on these qualification standards, please visit the United States Office of Personnel Managements website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/. Education There is no educational substitution at this grade level(s). Additional Information Receiving Service Credit or Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. Selected applicants may qualify for credit toward annual leave accrual, based on prior work experience or military service experience. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed. The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced Federal/VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified for this vacancy. To be well-qualified: applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the required competencies of the job. Information about ICTAP and CTAP eligibility is on OPMs Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/. Critical Skills Incentive (CSI): This position is eligible for a 15% Critical Skills Incentive (CSI). CSIs are authorized for GS-201 (or GS-203 whichever is applicable) Human Resource Specialist (or Assistant) who sign a 6 month service agreement (April 9, 2023 – October 7, 2023) new employees will be eligible for a prorated lump sum upon hire. Staff who leave VISN 10 HR may be indebted for any part of the service agreement not fulfilled. This job opportunity announcement may be used to fill additional vacancies. If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.