call center representative
Randstad US
call center representative.
south jordan , utah
posted 5 days ago
job details
summary
$21.98 – $21.99 per hour
temporary
bachelor degree
category management occupations
referenceAB4615584
job details
As a Customer Service Representative, you will be responsible for managing incoming phone inquiries regarding various service-related issues on client accounts. The role requires a high degree of accuracy, efficiency, and professionalism, ensuring that all client inquiries are addressed and resolved effectively while consistently meeting key department performance metrics.
Key Responsibilities:
Handle incoming calls with a focus on providing accurate information and efficient resolutions to client inquiries.
Address inquiries related to the clients Cash Management products and services.
Provide support for the clients Online and Mobile apps, assisting with general account and financial-related questions.
Ensure compliance with service protocols and meet performance metrics set by the department.
Maintain professionalism and a commitment to providing World-Class Service in all client interactions.
salary: $21.98 – $21.99 per hour
shift: First
work hours: 8 AM – 5 PM
education: Bachelors
Responsibilities
Client Support Service Professionals handle incoming phone calls regarding various service inquiries on clients accounts.
Calls will need to respond with a high degree of accuracy and efficiency, while consistently meeting key department performance metrics.
Functional support areas include clients Cash Management products and services, clients Online (client website) and Mobile app, and general account or financial related inquiries.
Successful applicants will be highly professional, career driven, and committed to World-Class Service.
Skills
Call Center Support
Customer support
Customer Service
Qualifications
Years of experience: 2 years
Experience level: Experienced
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether youre looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidates education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
This posting is open for thirty (30) days.
get in touch
we are here to help you with your questions.
NW
noah williams
noah.williams@randstadusa.com