Telephone Operator

Job Description

An oncology provider in Flagstaff, AZ is looking to hire a dynamic Telephone Operator to join their growing team. You will be responsible for answering incoming calls from the Flagstaff location. You will transfer the incoming calls to the computer and through their EMR system. You will need to be comfortable working in a fast-paced environment with high call volume. You will be responsible for various customer service functions while communicating effectively to provide assistance to customers by phone. You will be responsible for decision quality and responding to customer inquiries effectively and efficiently while resolving problems related to services provided by the company.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .

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Skills and Requirements

-High School Diploma

-3 years as a telephone operator or call center representative

-Experience working in an environment with high call volume

-Must be extremely organized, detail-oriented, and be able to multi-task

-Proficient with computer systems and Microsoft (Outlook, Office Word, Excel) -Experience as a medical receptionist or pre-service coordinator experience null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.