Patient Services Rep – Remote!!

Patient Services Rep – Work From Home

Position is Fully Remote

$20.00 hour

Must be able to work any 8 hour schedule between 4:00am-5:00pm Monday – Saturday!!

Patient Services Rep – Work From Home Job Description:

Members calling a centralized center to book appointment – then may ask for another service and the agent to transfer calls.

• Taking inbound calls for patients calling their doctor offices. Primary calls are for scheduling appointments, for primary care clinics.

– Average number of calls: 50-55 a day will be standard.

• Accountable for problem resolution of customer issues and to communicate resolution to appropriate parties

• Coordinates the provision of multiple services to patients performing a full range of administrative support services for medical offices including registration and scheduling of patients, tests, and other related duties

• Verifies and updates demographics, insurance, and other patient information

• Provides patient education regarding questions asked about scheduling, lab results, forms, etc.

Patient Services Rep – Work From Home Required Experience:

Minimum 1 year of call center experience

Healthcare experience preferred

Must be able to type 30 WPM

HS Diploma required

Call center experience preferred

About TEKsystems:

Were partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. Thats the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.