Customer Service Associate- FULLY REMOTE- Must Reside Near Baltimore, MD

TEKsystems

TEKsystems is hiring a large group of Customer Service Associates to work FULLY REMOTE assisting on a long-term government project.

These positions will offer FULLY REMOTE capability; however, applicants must reside within 30 minutes of the Baltimore, MD area to be eligible.

This is a customer support role which will focus on assisting customers in an inbound call center capacity. These positions will entail call volume of around 40-50 calls per day . NO COLD CALLS.

JOB DESCRIPTION

These individuals are responsible for answering all inbound calls out of their work que

Providing excellent customer service on every call

Inputting all notes from calls into the database

Performing follow up calls when needed policy inquiries from policy holders and agents

QUALIFICATIONS

1-2 years of customer service or call center experience required

Ability to learn new systems efficiently

Strong computer skills are required

Able to handle a fast-paced environment and able to multi-task

SHIFTS/HOURS AVAILABLE

MON-FRI 11am-8pm EST

MON-FRI 12pm- 9pm EST

SAT-TUES 11am – 9pm EST

PAY

16-17/hr. (based off experience)

If interested, please apply with your most up to date resume and a recruiter will contact you as soon as possible! Looking forward to connecting!

About TEKsystems:

Were partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. Thats the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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