Payment Posting Specialist

Johns Hopkins University

We are seeking a Payment Posting Specialist who will be responsible for maintaining the accuracy and timely accounting of incoming and outgoing payments for departmental and payer lockboxes and revenue accounts. Duties include preparation, processing, posting and reconciling to source documents. This staff member will be responsible for researching suspense and canceled checks, as well as various other cash related duties.

Specific Duties & Responsibilities

Procedural Knowledge

Sort Lockboxes; flag EFT monies.

Post payments and rejections (manual & electronic) in Epic.

Posts Time of Service, credit card deposits and journal vouchers to the Epic system.

Interacts with clinic and billing office staff.

Post auto self-pay file.

Obtains documentation, organizes, prepares and posts negative remittances from third party payers continuing to track until resolved.

Reconciles source document totals to Epic daily.

Initiates paperwork for misdirected and incorrect payments and forwards to refunds.

Researches canceled checks to determine destination and procures misdirected payments.

Initiates paperwork and the necessary back-up documentation for journal voucher transfers.

Moves payments to pending balances in multiple groups on the Epic system.

Accurately maintains online Refund Distribution Sheets.

Completes month-end closing.

Technical Knowledge

Comprehensive knowledge and compliance of HIPAA rules and regulations in the dissemination of patient Protected Health Information (PHI).

Working knowledge of JHU/ PBS Billing Applications.

Provides feedback regarding problems to management.

Professional & Personal Development

Participate in on-going educational activities.

Assist in the training of staff.

Keep current of industry changes by reading assigned material on work related topics.

Complete three days of training annually.

Service Excellence

Must adhere to Service Excellence Standards.

Customer Relations.





Continuous Performance Improvement.

Knowledge, Skills & Abilities

Able to operate basic office equipment, e.g. photo copier, fax machine, scanner, PC, telephone, etc.

Physical Requirements

Able to sit in a normal seated position for extended periods of time.

Able to reach by extending hand(s) or arm(s) in any direction.

Finger dexterity required, able to manipulate objects with fingers rather than entire hand(s) or arm(s), e.g., use of computer keyboard.

Able to communicate using the spoken and written word.

Able to see within normal parameters and to hear within normal range.

Capable of meeting deadlines and working well under pressure.

Strong organizational skills.

Aptitude for figures and attention to detail.

Able to move about.

Able to lift minimum weight, 10 lbs.

Minimum Qualifications

High school diploma/GED required.

Minimum of one year of experience in medical payment posting or in an accounting/bookkeeping specialty area is required.

Additional education beyond minimum experience qualifications may substitute for required experience to the extent permitted by the JHU equivalency formula.

Classified Title: Payment Posting Specialist

Role/Level/Range: ATO 37.5/02/OC

Starting Salary Range: $15.510 – $25.00 HRLY ($37,913 targeted; Commensurate with experience)

Employee group: Full Time

Schedule: M-F 8:30AM-5PM

Exempt Status: Non-Exempt

Location: Hybrid/JH at Middle River

Department name: ​​​​​​​SOM Admin CPA Payments

Personnel area: School of Medicine

Equal Opportunity Employer:

Johns Hopkins University is an equal opportunity employer and does not discriminate on the basis of race, color, gender, religion, age, sexual orientation, national or ethnic origin, disability, marital status, veteran status, or any other occupationally irrelevant criteria. The university promotes affirmative action for minorities, women, disabled persons, and veterans.

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