Product Assistant

Cengage Group

We believe in the power and joy of learning

At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose – driving innovation that helps millions of learners improve their lives and achieve their dreams through education.

Our culture values diversity, engagement, and discovery

Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-diversity/ .

Cengage is a leading education technology company that is transforming the way people learn through harnessing the power of tech. We are looking for a Product Assistant to join our team and support the Product Team in various areas, including Product Development, Market Seeding, and Project Management.

Responsibilities:

Provide general administrative support, including handling the reviewing process, processing invoices, providing overall product and customer database maintenance, providing budget tracking information, and processing contract and reprint requests.

Support Portfolio Product Manager in customer outreach including, but not limited to, customer advisory boards, surveys, and strategic virtual focus groups.

Prepare documents needed for meetings across the assigned product teams including Strategy Meetings, Production Launches, and digital road mapping.

Collect and analyze internal and external sales data to be used by Product Managers in strategic decision-making.

Collaborate with Marketing to maintain competitor information grids by market for key titles/features/assets.

Help in the design and execution of market research and gap analyses, and assist in reviewing data to inform and identify potential ideas for improvement.

Provide sales and marketing team members with priority information upon request.

Conduct research on instructor needs in advance of new editions and product updates in collaboration with team, Learning Designer and Instructional Designer.

Develop select ancillaries and deliver them to the production editor in a form ready for publication within timing and budgetary guidelines.

Support product management and content development competitive benchmarking documentation efforts.

Utilize Customer Relationship Database to verify instructor information, product information, request materials, and to find users of products.

Requirements:

Bachelor’s Degree

Proficiency in computer applications such as Microsoft Word, Excel, PPT, and databases

Strong comfort level with new and emerging technologies

Strong orientation to detailed work and follow-through

Excellent time management and organizational skills

Work optimally and efficiently with a dynamic, collaborative team.

Communicate in all mediums without hesitation.

Preferred:

Proven desire to take initiative and follow a project through to conclusion autonomously

Creative and analytical problem-solving background with the ability to interpret data into impactful insights

Customer-facing or sales experience

Excellent networking skills

If you are interested in joining a team that is reinventing the future of education, please apply for this position. We look forward to hearing from you!

Cengage Group is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status, parental status, cultural background, organizational level, work styles, tenure and life experiences. Or for any other reason. You may view Cengage’s EEO/Affirmative Action Policy signed by CEO Michael Hansen (https://p.widencdn.net/pdvq6j/EEOPolicyStatementJanuary2017) and Equal Employment Opportunity is the Law notice (http://embed.widencdn.net/pdf/plus/cengage/ybs5gt19ik/eeopost-merged.pdf) by visiting their corresponding links.

Cengage Group is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations.ta@cengage.com or you may call us at 1 (617) 289-7917.

About Cengage Group

Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.

Compensation

At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here (https://www.cengagegroup.com/news/perspectives/2024/cengage-group-total-rewards-philosophy/) to learn more about our Total Rewards Philosophy .

The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range.

$17.00 – $27.00 USD

Cengage Group , a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms.

We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.

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