Engagement Mgr – Commercial Solutions & Insights Hub (CSIH), Analytics Pillar


IQVIA CSIH is a market-leading, delivery oriented division within IQVIA Commercial Solutions. CSIH team members consult with manufacturers in the pharmaceutical and biotechnology industry to meet the challenges of today’s complex and evolving healthcare landscape. The Analytics department leverages the power of healthcare data to help its clients formulate methodologies that answer business questions in a broad spectrum of areas of expertise—providing deep insight into patient, payer, and prescriber behaviors.

As a member of the Analytics department, you will actively:

• Design Analytics and Execute Them: The candidate will acquire knowledge of IQVIA data sources, lead analysis to inform strategic recommendations, develop data analyses systems, and identify trends in complex data sets.

• Provide Business Consulting and Project Management: The candidate will apply consulting methodologies to deliver engagements, create presentations for clients, manage projects, cultivate professional relationships with client teams, and work with management to prioritize needs.

As a member of the team, you will have the opportunity to not only learn from, but also contribute to the vibrant CSIH community. You may recruit of new hires, lead and mentor teammates through people management, participate in learning communities to codify subject-matter expertise, and develop training content available to the entire team. You will advance your data analytics skillsets through a combination of classroom-based lectures, interactive case studies, hands-on working sessions, client role-playing scenarios, and real-time project shadowing and support.

Competencies: CSIH seeks team members who demonstrate values that predispose them to flourish in our teams and culture:

• Ownership

• Growth

• Innovation

• Collaboration

Skills & Experience:

8-12 years of related experience including consulting and life sciences industry experience

Strong ability to manage priorities to meet deadlines with consistent, high quality outcomes

Knowledge of the fundamental processes of pharmaceutical commercial business

Prior healthcare data experience, including working knowledge of physician and patient claims; IQVIA data preferred

Prior working experience in Customer: Journey, Segmentation, Targeting; Promotion: Allocation, Optimization, Sales Force, ROI; Tracking: Tracking, Utilization, Usage, SOB, LOT, Etc.; Forecasting and Launch: Model Building; Patient Analytics: Ad-hoc and Tracking Of LAAD and Patient Data; Supply: Supply Chain Analytics; Access: Co-pay, Contacts, Performance

Demonstrated knowledge in MS Excel, MS Access, and MS PowerPoint

Experience in data visualization software including Power BI, Tableau

Strong technical skills in any of the following: SAS, SQL, R, Python, and/or Excel VBA

Exposure to cloud processing environments such as Cloudera, Snowflake, and/or Databricks

Experienced with developing consultative relationships with senior level managers and executives at clients in the life sciences industry.

Knowledge of consulting methodologies, tools and techniques related to functional area.

Knowledge of key issues and current developments in the life sciences industry.

Possesses the necessary subject matter expertise and project management skills able to effectively manage projects across more than one CoE.

Essential Functions

• Manages project teams including both internal and external resources in the design, development and delivery of client solutions.

• Leads teams to review and analyze client requirements or challenges and develops and costs associated proposals that ensure profitability and high client satisfaction with limited if any senior management input.

• Manages the process of proposal preparation and/or modifications including overall bid integrity.

• Develops project plan with timelines and deliverables and leads project to successful completion, on-time and on-budget, from start to finish with limited senior management guidance.

• Recommends improvements and alternative solutions to resolve problems.

• Serves as key point of contact with client.

• Provides high level input to, and ensures the development of, client reports and presentations and delivers all or significant portions of findings to client.

• Develops and/or elevates new business opportunities through the identification of follow-on work and new leads.

• Provides follow-up with client after project deliverable have been completed to ensure client satisfaction.

• Proactively continues to strengthen subject matter expertise through on the

job experience, participation in conferences and symposiums and other forums for professional knowledge sharing.

• Proactively mentors, coaches, and shares subject matter expertise with others to elevate our capabilities to deliver world-class solutions for clients.

IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. Learn more at https://jobs.iqvia.com

We are committed to providing equal employment opportunities for all, including veterans and candidates with disabilities. https://jobs.iqvia.com/eoe

IQVIA’s ability to operate and provide certain services to customers and partners necessitates IQVIA and its employees meet specific requirements regarding COVID-19 vaccination status. https://jobs.iqvia.com/covid-19-vaccine-status

The potential base pay range for this role, when annualized, is $139,200.00 – $258,600.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.

IQVIA is a world leader in using data, technology, advanced analytics, and expertise to help customers drive healthcare – and human health – forward. Together with the companies we serve, we are enabling a more modern, more effective and more efficient healthcare system, and creating breakthrough solutions that transform business and patient outcomes.

To get there, it takes diverse skills and a curiosity to explore new possibilities. No matter your role, everyone at IQVIA, including our colleagues at Q² Solutions, contributes to our shared goal of improving human health. Thank you for your interest in growing your career with us.

EEO Minorities/Females/Protected Veterans/Disabled

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