Optometrist- Springfield, PA- Pearle Vision

EssilorLuxottica

Optometrist- Springfield, PA- Pearle Vision

Date: Jun 10, 2024

Brand: Pearle Vision

Location:

Springfield, PA, US, 19064

Requisition ID: 849524

Dont take the care of your eyes for granted, trust them to the people who have been caring for eyes since 1961 – Pearle Vision. At every neighborhood Pearle Vision, we believe that from the exam room to the retail floor you deserve genuine EyeCare.

Pearle Vision is also part of an eyewear industry leader, Luxottica. We are experts who know that every appointment begins and ends with trust. It’s how we stay true to Dr. Pearle’s vision of genuine eye care.

GENERAL FUNCTION

The Associate Optometrist is responsible for creating exceptional value in the lives of our patients by delivering and leading the execution of NECE. Partners with the Store Manager and Field Leadership Team to build and secure a safe and motivating work environment that encourages commitment, innovation, success, and continued growth for the organization

MAJOR DUTIES & RESPONSIBILITIES

Conveys a 100% commitment to providing excellent Patient/Customer Service through delivering and leading the execution of NECE.

Assists with greeting patients and answering phones when needed.

Conducts all service in accordance with Clinical Protocols and accepted standards of care.

Ensures all patients receive accurate diagnosis and appropriate recommendations.

Establishes a positive Doctor/Patient relationship.

Coaches Associate Doctors on clinical protocols (Audits charts as appropriate).

Communicates effectively with all store associates to ensure a seamless eyecare experience and beneficial patient outcome by:

Uncovering patients’ multiple needs and prescribing products and services to meet those needs

Effective transitioning of patients to a sales associate with dialogue regarding the patient’s needs and prescribed products and services

Focuses on developing the most qualified Associate Doctors and store associates by ensuring training in the following areas:

Orientation

Front desk procedures

Pre-testing

Telephone skills

Contact Lens Training

Clinical Protocols

Pearle Certified Eyecare

Company safety, Diversity, HIPPA, and Loss Prevention

Leadership and Management

Encourages associate decision making at the level closest to the patient.

Delivers clear, motivating, and constructive feedback to Associate Doctors and associates in a timely manner.

Confronts problem performers directly without delay in conjunction with Store Manager; initiates appropriate disciplinary action when necessary and follows up to monitor progress.

Partners with Store Manager to complete annual performance reviews for Associate Doctors.

Provides feedback to the Store Manager for store associates’ reviews.

Collaborates with Store Manager to achieve total store success.

Strives to achieve “Far Exceeds Expectations” on all targets set for the following areas:

Secret shops

Sales plan % to goal

Exam growth

Store profitability

Ancillary Services/ Adherence to Clinical Protocols

Key Performance Indicators

Recruits and selects high caliber staff in conjunction with Store Manager.

Collaborates with Store Manager to forecast staffing needs accurately based on business trends.

Adheres to approved staffing and scheduling guidelines.

Supervises and validates receipt of CL diagnostics and physical inventory.

Ensures Managed Vision Care claims are processed timely and accurately.

Takes ownership for ensuring that the doctor’s office supplies and company approved forms are ordered in a timely manner.

Takes pride in the appearance of the office and store and ensures visual displays are in accordance with company provided guidelines.

BASIC QUALIFICATIONS

Doctor of Optometry

Required knowledge of current Optometric technology and practices

Developed communication skills, both verbal and written

Organization and time management skills

Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

Upon request and consistent with applicable laws, EssilorLuxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process.  To request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name and contact information so that we may follow up in a timely manner) or email HRCompliance@luxotticaretail.com.

We are an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.

Nearest Major Market: Philadelphia

Job Segment: Loss Prevention, Front Desk, Optometry, Retail, Administrative, Healthcare

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