Sep Sci Software Product Specialist

LECO Corporation

Separation Science Software Product Specialist 

For over 80 years, LECO has been a leader in the development and production of world class laboratory instruments delivering state of the art products nationwide and across the globe. Located in St. Joseph, Michigan, LECO continues to be a family-owned company that understands the value of shared interests, long-term stability, loyalty, and trust.

 

Schedule:

Full Time: 8:00am — 5:00pm, Monday — Friday 

 

Position Summary: 

This position will work with LECOs Service, Software Training and R&D teams to improve and expand our ChromaTOF software packages to provide solutions to our customers. 

 

The candidate should have a strong understanding of GC-MS,  GCxGC MS, LECOs ChromaTOF software packages as well as other analytical system software.  Furthermore, the candidate must be highly self-motivated to develop and implement advanced training material to support LECO field engineers, our customers, answer software related questions and present material . The candidate should be able to work with LECOs customers, Field Engineers and R&D to solve complex software issues. Additionally, the candidate should have excellent communication skills. Ability to work in a team-oriented environment and strong presentation skills are a must.   

 

Position Responsibilities: 

– Develop a high level of proficiency with LECOs ChromaTOF products and related software.
– Frequently interact with customers to highlight LECO solutions and help customers with all software related technical obstacles and questions.
– Create and present training material for LECOs customers and Field Service Engineers.
– Accurate documentation and reporting of all software issues and when applicable, providing design change and improvement recommendations to R&D
– Work with R&D, and Applications whenever necessary to solve customer problems. 
– Attend meetings related to product development and related topics.
– Travel to provide training to customers and Field Service Engineers
– Timely submission of all required paperwork and reports.

 

Position Requirements: 

– Experience in a regulated lab (EPA, FDA, CLIA, etc.) is a plus.
– Must be able to communicate via email, phone and in person with customers to understand their needs and formulate solutions.
– Excellent presentation skills. 
– Strong technical background in analytical technologies, especially GC, GCxGC and MS
– Previous experience with analytical software, especially related to data review and reporting.
– Previous experience with ChromaTOF products is desirable.
– Overnight, domestic travel is required. International travel as needed..
– Highly organized/well-prepared/time management.
– Matured disposition, positive attitude, and strong sense of commitment.
– Adaptive to a dynamic and changing environment.

 

Education/Certifications: 

– Bachelor of Science in physical science with at least 5 years of industrial experience, Master of Science in physical science with at least 3 years of experience or PhD in the physical sciences with 1-year experience

 

EOE M/F/VET/Disability

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