Customer Service Representative

West Virginia Employer

Accepting applications for contract-to-hire Customer Service Positions to handle calls from customers inquiring about their electric service, bills, power outages, etc. You will be speaking with customers through inbound-only customer service calls, assisting them with questions regarding their service, bills, power outages, etc. In-depth training provided to help ensure you have the knowledge needed to be an expert with our customers! High school diploma or GED and 2 years of experience working in complex customer service. Starting benefits include health insurance, life insurance and dental reimbursement. Full-time employment is contingent upon satisfactory performance. Once hired on permanently benefits for internal employees include paid holidays, vacation days, and sick time; comprehensive and affordable medical, dental, and vision benefits; 401(k) and retirement plan. Receive a raise every 6 months for 3 years and then the opportunity to earn an annual raise PLUS a bonus, tuition reimbursement, Opportunity for advancement, and Pet insurance. You will be working collaboratively in a team atmosphere with a casual dress code jeans allowed.

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