Accounts Receivable Collections Specialist

PERRY proTECH

Have you ever wanted to be an Employee Owner? We are looking for a motivated and detail-oriented individual to join our team as an Accounts Receivable Collections Specialist!

Who is PERRY proTECH?

PERRY proTECH is recognized as a leading provider of business technology solutions and products throughout Ohio, Indiana, and Michigan. Since our founding in 1965, PERRY proTECH has evolved with customer needs and adapted as technology progressed. Our mission is to help our clients achieve a competitive advantage by maximizing the integration of technology with business needs. PERRY proTECH manages relationships with multiple technology manufacturers so we can source a range of options to help our customers find the best solutions. We are 100% Employee-Owned. Every employee thinks and acts like an owner because they are one. Our employee-owners are committed to solving our clients challenges with custom solutions that drive efficiency and cost-effectiveness. Join our team of talented employee-owners in transforming business operations with expertise and innovation!

Why Work Here?

As an Employee Owned Stock Plan (ESOP) company, our employee-owners directly contribute to and benefit from our success, making it an ideal place to grow your career and build wealth.

As an Accounts Receivable/ Collections Specialist, this individual will take ownership of the financial health of the Accounts Receivable Aging, including contacting customers on outstanding transactions and addressing customer inquiries regarding their account. This person will also address any payment irregularities with the customer.

ESSENTIAL FUNCTIONS:

Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions.

– Contact customers to ensure payment on outstanding transactions
– Monitor and address credit hold transactions and resolve
– Reconcile irregularities in payment receipts
– Address and resolve customer inquiries (AR emails, Imaging Billing Hunt Group, etc.), involving billing or sales personnel as needed
– Update customer records with contact information, electronic invoicing, purchase order requirements, credit holds, and payment terms as it relates to Accounts Receivable
– Collaborate and follow-up with other accounting staff to ensure accuracy in financials
– Review monthly customer statements
– Work with Collection Agency as needed
– Process credit application and customer requests for electronic payment information and Federal W9 Form
– Utilize programs and software that include but are not limited to ERP Software, Document Storage Software, Microsoft Office Products, and credit card application

GENERAL REQUIREMENTS:

– Extremely detail-oriented and organized
– Analytical and procedure-driven with strong researching and problem-solving skills
– Adaptable and time-efficient
– Self-motivated, flexible, and take initiative
– Excellent verbal and written communication skills
– Prioritize customer service and client satisfaction
– Present yourself in a professional and courteous manner as a representative of PERRY proTECH
– Uphold and embody PERRY proTECH core values at all times
– Abide by PERRY proTECH policies and procedures outlined in the Company Handbook

WORK ENVIRONMENT:

An Accounts Receivable/ Collections Specialist works primarily in the office, communicating with the accounting team, customers, and other PERRY proTECH personnel as needed. This person must be able to sit for an extended period of time.

QUALIFICATIONS:

Previous accounting or customer service experience is required

Proficient in Microsoft Office Suite

Associate degree in accounting, financ