Concessions Manager – Cleveland Browns Stadium


Job Description

Aramark is currently seeking a Concessions Manager to support the Cleveland Browns Stadium in Cleveland, OH! The Concessions Manager is responsible for developing and implementing dining solutions to meet customer needs and tastes.

Job Responsibilities


Use Aramarks coaching model to engage and develop team members to their fullest potential

Reward and recognize employees

Ensure individual and team performance meets objectives and client expectations

Plan and lead daily team briefings

Ensure safety and sanitation standards in all operations

Client Relationship

Identify client needs and communicate operational progress

Financial Performance

Ensure the completion and maintenance of P&L statements

Deliver client and company financial targets

Adopt all Aramark processes and systems, understand performance metrics, data, order and inventory trends; educate teams on key levers to improve margins


Bring value through efficient operations, appropriate cost controls, and profit management

Follow the Operational Excellence fundamentals by meeting and maintaining food and labor initiatives

Ensure entire team is trained and able to implement

Supervise team regarding production, quality and control


Maintain a safe and healthy environment for clients, customers and employees

Follow all applicable policies, rules and regulations, including but not limited to those relating to safety, health, wage and hour

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.


Requires at least 1 year of related experience

Requires at least 1 year of experience in a management role

Bachelors degree or equivalent experience preferred

Strong interpersonal skills

Ability to maintain effective client and customer rapport for mutually beneficial business relationships

Ability to demonstrate excellent customer service using Aramarks standard service model

Ability to maintain an effective working relationship with other departments to a unified food service experience for all customers

Requires occasional lifting, carrying, pushing, and pulling up to 50 lb

Must be able to stand for extended periods of time

Availability to work a flexible event-based schedule



About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food, facilities, and uniform services in 19 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what youre pursuing – a new challenge, a sense of belonging, or just a great place to work – our focus is helping you reach your full potential. Learn more about working here at or connect with us on Facebook , Instagram and Twitter .