Sales Operations Analyst

Rocket Software

Its fun to work in a company where people truly BELIEVE in what theyre doing!

Job Description Summary:

The Sales Operations Analyst is responsible for gathering, organizing, and validating data to generate deeper customer insight that will aid in the evaluation of operational initiatives and drive sales success. Activities include developing and maintaining standard reporting methods to facilitate accurate reporting and analysis, assistance with data acquisition, and development of territory, quota and commission plans to ensure alignment with the organization’s sales strategy and focus. This role is also responsible for ensuring incoming end-user orders are complete, accurate, contract compliant, and aligned with internal policies and business guidelines as assigned by the Sr. Manager, Sales Operations. Resource functions as part of a Subject Matter Expert (SME) team for quoting, deal flow and order processing for the sales organization.

Responsibilities :

Responsible for data collection, reporting and analysis of weekly pipeline and quota attainment reports for better management insight; identifying sales performance trends and making recommendations for business improvements based on results.

Provides support and analysis to company leaders to drive strategic initiatives which includes ad-hoc reporting and analytics, and executive level visualizations as needed.

Develops processes and reports to best predict and evaluate the companys quarter-end performance on an ongoing basis throughout the quarter and raises potential issues as appropriate.

Engages cross-functionally to help ensure successful acquisition integration and integrity of the acquired data.

Develops and implements best practices to help warrant the validity of the CRM data to include automation processes for cleaning, validating, appending, and presenting data.

Works with the sales leaders to improves whitespace visibility including researching and identifying tools that could help with this effort.

Monitors and reports on sales incentive programs.

Manages and leads the planning and forecasting activities related to annual territory assignments, sales quotas and targets, and periodic re-forecasts and reassignments of territories and/or accounts throughout the year.

Works with the Senior Commissions Manager to validate sales quotas and compensation plans.

Minimum Qualifications:

7 years of experience in Sales Operations Analyst role, preferably with a software company

Ability to think creatively and to tactically partner and engage with cross-functional teams and senior leaders

Organized and methodical, with a structured, data-driven approach to problem-solving

Must exhibit superior quantitative and communication capabilities

Ability to excel in a fast-paced environment delivering accuracy while managing to deadlines where adaptability is imperative

Extremely organized with the ability to multi-task

Passionate about legacy and emerging technologies with a strong desire for immediate impact

Must demonstrate true expertise in relevant business tools & systems administration including advanced knowledge of Microsoft Excel (pivot tables, VLOOKUP, macros, etc.) and Salesforce.com, along with strong analytical, reporting, and dashboard creation skills using BI tools such as Power BI, Einstein, etc.

If you apply for this role, you consent to your submission (including any personal information you provide) being shared with third parties who may assist Rocket in reviewing and selecting candidates for this role

Information Security:

Information security is everyone’s responsibility. A fundamental principle of information security at Rocket Software is that all individuals in the organization have a responsibility for the security and protection of company information and IT Resources over which they have control, according to their role.

Diversity, Inclusion & Equity:

At Rocket we are committed to an inclusive workplace environment, where every Rocketeer can thrive by bringing their full selves to work. Being a Rocketeer means you are part of our movement to continually drive inclusivity, diversity and equity in our workforce.

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What Rocket Software can offer you in USA:

Extensive paid time off programs (paid holidays, sick, and unlimited vacation time)

Healthcare coverage options to fit you (and your family’s) needs

Retirement savings, with matching contributions by Rocket Software

Life and disability coverage

Leadership and skills training opportunities

Two paid work days for off-site training

Rocket Software Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Rocket Software Inc. is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Rocket is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please call: 781-577-4321 or send an email to people@rocketsoftware.com. We will make a determination on your request for reasonable accommodation on a case-by-case basis.

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If you like wild growth and working with happy, enthusiastic over-achievers, youll enjoy your career with us!