Sales Operations Coordinator

Renaissance

At Nearpod (https://nearpod.com/) , we believe teaching is the most important job in the world. Every day, we reach students through our learning platforms on Nearpod.com and Flocabulary.com . We have diverse backgrounds, but a shared goal of putting teachers and students first in everything that we do. We’re backed by leading Edtech investors, and have won numerous awards including Edtech Digest’s 2018 Company of the Year (https://edtechdigest.com/2018/11/20/company-of-the-year-2018/) . We’re looking for people with a lot of hustle, a lot of empathy, and a desire to do something meaningful. Weve adopted a remote-first culture. Our diverse team is based across the US with many working out of our office headquarters in Fort Lauderdale, Florida.

Position Overview:

As a Sales Ops Coordinator, you will be a key member of the Deal Desk team as part of the Sales Operations Team. You will review closed deals in Salesforce completed by Sales to ensure they are completed properly. You will create Accounts in the custom Nearpod Backend system and in Salesforce. You will work closely with the Deal Desk Team (3 other team members) to solve complex deals that Sales brings to daily Deal Desk Zoom meetings. Additional duties in Salesforce, Tableau and Gainsight are available as well.

Our Ideal Candidate Will:

Review Sales Closed Won deals in Salesforce

Support the Sales team through the Sales Closed process when their deals do not meet defined Salesforce standards

Coordinate with Finance, Auditing, Legal, Fulfillment and Sales to ensure Closed Won Processes are followed by Sales

Create Accounts in the custom Nearpod backend and Salesforce

Resolve complex ticket requests from Sales regarding how to get their deals into Salesforce properly

Manage the quality of the data gathered, stored and used by the organization

Documenting and enforcing rules around data collection, storage and creation

Executing the policies and standards established by Sales Operations team

Assist with building the compliance standards for order management

Define and optimize data management approval workflows to reduce risk and increase compliance

Cleanse and consolidate any inaccurate and duplicate records

Utilize tools, such as Salesforce, to research, identify data quality issues and trends.

Support other sales operations efforts as assigned – Other core expectations as defined and requested by your direct supervisor/manager

Required Skills & Experience:

Previous experience using CRMs is preferred but not required

Clearly demonstrates an aptitude and acumen of a high performing contributor with visible/measurable results from previous efforts

Positive attitude with an ability to absorb & learn quickly

Passionate about progress and willing to go the extra mile

A strong team player, demonstrating commitment, integrity, transparency, taking responsibility and building trust

Ability to work to the highest accuracy in demanding situations under time constraints using a nimble, creative and proactive approach

Preferred experience in an operational or finance roles

Proficiency in Microsoft Excel preferred but not required

College Degree, i.e Associates or Bachelors is preferred but not required

All your information will be kept confidential according to EEO guidelines.

Salary Range: $39,000 – $52,000

This range is based on national market data and may vary by experience and location.

Benefits:

World Class Health Benefits: Medical, Prescription, Dental, Vision, Telehealth

Health Savings and Flexible Spending Accounts

401(k) and Roth 401(k) with company match

Paid Vacation and Sick Time Off

12 Paid Holidays

Parental Leave (20 total weeks with 14 weeks paid) & Milk Stork program

Tuition Reimbursement

Life & Disability Insurance

Well-being and Employee Assistance Programs

Frequently cited statistics show that some women, underrepresented individuals, protected veterans and individuals with disabilities may only apply to roles if they meet 100% of the qualifications. At Renaissance, we encourage all applications! Roles evolve over time, especially with innovation, and you may be just the person we need for the future!

EQUAL OPPORTUNITY EMPLOYER

Renaissance is an equal opportunity employer and does not discriminate with respect to any term, condition or privilege of employment based on race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, military or veteran status, marital status, or status of an individual in any group or class protected by applicable federal, state, or local law.

REASONABLE ACCOMMODATIONS

Renaissance also provides reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local laws. If accommodation is needed to participate in the job application or interview process, please contact Talent Acquisition (TATeam@renlearnCRM.onmicrosoft.com) .

EMPLOYMENT AUTHORIZATION

Applicants must be authorized to work for any employer in the United States. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

For information about Renaissance, visit: https://www.renaissance.com/