Assistant Front Office Manager



Join us for this incredible opportunity to be part of our Operations Teams team as a Assistant Front Office Manager at Hyatt Regency Houston located in downtown. Not only will you be part of a rock-star team, but you will also get to be part of a company that earned the 16th spot on Fortune’s 100 Best Companies to Work For in 2021!

The Assistant Front Office Manager, reports to the Front Office Managerand assists in overseeing the front officeoperation,cash control for agents, upsell, Loyalty program enrollment and may assist in other areas of the hotel. This can include guest services, housekeeping/laundry, security and Food and Beverage outlets. Additional responsibilities may include training, staff development and scheduling.

We offer excellent benefits:

· Free room nights, Discounted and Friends & Family Room Rates

· Medical, Prescription, Dental and Vision Insurance with only 30 day waiting period!

· 401K with company match

· Generous Paid Time Off policy

· Paid Family Bonding Time and Adoption Assistance

· Tuition Reimbursement

· Free colleague meals during shift

· Employee Stock Purchase Plan

· Discounts at various retailers –Apple, AT&T, Verizon, Headspace and many more


A true desire to satisfy the needs of others in a fast paced environment

Refined verbal and written communication skills

Minimum of one year previous front office supervisory experience preferred

Refined verbal and written communication skills

Ability to work a flexible schedule including Weekends, Holidays and occasional Overnight Shifts

Must be proficient in general computer knowledge, Opera PMS knowledge is a plus.

Ideal applicant should have strong organizational skills, ability to work with flexible work schedule, be a team player and a dynamic leader

High energy, effective communicator

Ability to stand and walk for long periods of time

Hyatt is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Primary Location: US-TX-Houston

Organization: Hyatt Regency Houston Downtown

Pay Basis: Hourly

Job Level: Full-time

Job: Front Office

Req ID: HOU002659

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.