Customer Support Specialist ($18.50/hr)

TEKsystems

Customer Support Specialist – 2 years of experience

$18.50/hr minimum for bilingual candidates

Work with a leading global financial institution

2 years of relevant experience required

Introduction

A top 10 bank in Westlake, TX will shortly be seeking an experienced customer and client support representative to join their team. This position would provide the opportunity to further your career in a highly reputable financial institution. If you have a track record of providing excellent service and a drive to learn and grow, please apply!

Whats On Offer?

$18.50/hr minimum for bilingual candidates (English and Spanish)

Benefits package offered to all contractors

Fantastic resume builder

What Were Looking For

At least 2.5 years of experience in customer service, preferably call center and preferably within banking or a related area

Coachability, initiative and a positive work attitude

Availability to commute on-site Monday to Friday

Day-To-Day Responsibilities

Customer support representatives aim to resolve a range a complex issues for customers and clients, as well as educate customers on the products and services at their disposal. Daily responsibilities include:

Receiving inbound calls. emails and other communications as needed in a timely and professional manner

Demonstrate the best soft skills to assist customers e.g. empathy, accountability and positivity

Maintain a professional and calm composure to get to the root of problems and resolve accordingly

Provide customers with information on products and services at their disposal, when appropriate

Schedule

This is a fully on-site position in Westlake, TX. Shifts will be assigned between 5am and 8pm CST.

About TEKsystems:

Were partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. Thats the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.