Surgical Coordinator

Methodist Health System

Hours of Work :

Days Of Week :

Work Shift :

Job Description :

Your Job:

Surgical Coordinator professional responsible to Serve as the patient point of contact with the practice to maintain open channels of communication to keep patients engaged and maintain an efficient flow of patients from patient registration, insurance verification, initial contact and surgeon consultation through the surgical pathway to complete insurance and program criteria, and medical clearances to be submitted to insurance provider for approval for surgery, and throughout their process of care.. Supports and promotes the vision, mission, and strategic plans of Methodist Health System

Your Job Requirements:

• Bachelor’s degree in Human Resources, Business Administration or related field

• Very strong proficiency using Microsoft Office products

• Superior oral and written communication skills

• Strong process orientation

• Demonstrated capability to interface and maintain effective relationships with all departments and employees in a team-oriented environment

Your Job Responsibilities:

• Communicate clearly and openly

• Build relationships to promote a collaborative environment

• Be accountable for your performance

• Always look for ways to improve the patient experience

• Take initiative for your professional growth

• Be engaged and eager to build a winning team

• Reviews patient registration to ensure it is complete

• Verifies all insurance and notes it in Practice Management System/EMR.

• Responsible for maintaining surgery criteria current with insurance providers and informing staff of any changes/updates.

• Communicate to patients and coworkers in a professional, enthusiastic, friendly and positive manner.

• Initiates patient into surgery pipeline, serves as advocate for patient and schedules initial consultation with surgeon.

• Communicates insurance benefits, deductibles, coinsurance, financial responsibilities and any additional medical testing/screening to patients.

• Secures Pre-determinations & Pre-Certifications for all procedures as well as any general surgery.

• Handle physician referrals to practice ensuring that doctor’s info is in the practice management system/EMR.

• Referral is acknowledged and notified that patient is verified, assigned, contacted and initiated into surgery process.

• Prepare and submit Letters of Medical Necessity and ensure that all insurance criteria & medical clearances have been completed.

• Upon insurance approval, communicates approval to patient, collects financial fees due, schedules pre op consultation, advises patient of surgery date and schedules 1 week post op appointment.

• Handle all appeals and denials in conjunction with patients care.

• Participate in patient education seminars or meet the doctor events with other members of practice staff, educating interested parties about the surgery program.

• Prepare physical space for seminars/events.

• Assist other staff members to deliver the highest quality of patient care which includes being a team player to execute not only your duties but those that are needed by the practice when necessary.

Methodist Medical Group is the North Texas physician organization affiliated with Methodist Health System. Our fast-growing network of providers includes more than 60 healthcare clinics, an urgent care clinic, and a virtual care service known as MethodistNOW. Our employees enjoy not only competitive salaries but also the outstanding benefits package of Methodist Health System, which includes medical, dental, and vision insurance; a matched retirement plan; an employee wellness program; and more. The opportunities for career growth are equally generous. Our affiliation means being part of an award-winning workplace:

150 Top Places to Work in Healthcare by Becker’s Hospital Review , 2023

Top 10 Military Friendly® Employer, Gold Designation, 2023

Top 10 Military Spouse Friendly® Employer, 2023

Methodist Health System is a faith-based organization with a mission to improve and save lives through compassionate, quality healthcare. For nearly a century, Dallas-based Methodist Health System has been a trusted choice for health and wellness. Named one of the fastest-growing health systems in America by Modern Healthcare , Methodist has a network of 12 hospitals (through ownership and affiliation) with nationally recognized medical services, such as a Level I Trauma Center, multi-organ transplantation, Level III Neonatal Intensive Care, neurosurgery, robotic surgical programs, oncology, gastroenterology, and orthopedics, among others. Methodist has more than two dozen clinics located throughout the region, renowned teaching programs, innovative research, and a strong commitment to the community. Our reputation as an award-winning employer shows in the distinctions we’ve earned:

Magnet® designations for Methodist Dallas, Methodist Charlton, Methodist Mansfield, and Methodist Richardson Medical Centers

150 Top Places to Work in Healthcare by Becker’s Hospital Review , 2023

Top 10 Military Friendly® Employer, Gold Designation, 2023

Top 10 Military Spouse Friendly® Employer, 2023

Equal Opportunity Employer

It is the policy of Methodist Health System (MHS) to select, develop, and promote employees based on individual ability and job performance. It has been, and will continue to be, the policy of MHS to provide equal employment opportunity to all people in all aspects of employer-employee relations without discrimination because of race, color, religion, national origin, age, sex, sexual orientation, gender expression, disability, marital status, genetic information or ancestry. This policy affects decisions including, but not limited to, an employee’s compensation, benefits, terms and conditions of employment, opportunities for promotion, training, development, transfer all other privileges of employment. MHS is committed to maintain a working environment free of intimidation, workplace discrimination and harassment. Retaliation or attempted retaliatory behavior that occurs as a result of an employee’s exercise of their rights under this policy or any other statutorily protected right is strictly prohibited and will be grounds for disciplinary action.