Patient Care Coordinator – Medical

Jamestown Sklallam Tribe

Jamestown Family Health Clinic is looking to hire a full-time Patient Care Coordinator (PCC) with excellent organizational and administrative skills to join our team! Top candidates will work comfortably under pressure while multi-tasking in a fast-paced environment and can effectively react to patient emergencies. PCCs should be confident and professional while offering clear and accurate communication to contribute to the day-to-day frontline operations of our family practice facility. Compassionate and discrete along with excellent time management, computer skills and passionate about healthcare excellence. Quickly and accurately route and manage incoming calls from multi-line phones including the composure and routing of messages. Greet patients and visitors in a timely, professional, courteous, and friendly manner. Check patients in for their appointments quickly and accurately. Collect, verify, and input patient demographic data and insurance information Schedule patient appointments in the correct format for 25 providers. Scan insurance cards into the electronic health record. Assist patients with general tasks (completing paperwork, forms, calling a taxi, etc.). Accurately collect and post patient co-payments. compassionate, can work comfortably under pressure and multi-task, will have excellent time management and computer skills, maintain patient confidentiality, can effectively react to patient emergencies, and are passionate about providing healthcare excellence.

Why work for Jamestown SKlallam Tribe?

As a committed and collaborative partner in our community for over four decades, the Jamestown SKlallam Tribe (JST) has continued to grow the areas of economic development, healthcare, natural resources, hospitality, cultural preservation, and the arts. Through our Resort Enterprises and Tribal Government, we are now the second largest employer in Clallam County, and provide a wide range of employment opportunities to our Tribal Citizens and community.

Our employees are like extended family, and we believe in providing employee benefit programs and incentives that cultivate a positive and enriching work environment, and healthy lifestyle. We hope that each of our employees continue to honor our commitment to our community and to treat our guests like family as well.

If you would like to become a part of our team, check out this positions job details below, and apply today! Make sure to include current email and phone contacts for all provided professional and personal references in your application.

As an Patient Care Coordinator, you will:

Greet and attend to patients in person and over the phone

Professionally assist doctors, staff, visitors and patients with scheduling

Answer all phone calls in a professional and courteous manner

Perform all duties within HIPAA regulations

Complete accurate insurance information of patient visits

What are the Required Qualifications for this position?

High School Diploma or equivalent required, Associates Degree preferred

Two (2) years of customer service required, one (1) year of reception experience in a clinic setting preferred

Basic money handling/management, and office equipment experience

Computer proficiency in Microsoft Suites, 10-Key, and keyboarding at more than 40 wpm

Exceptional interpersonal skills including effective verbal and written communication

Excellent organization skills and the ability to prioritize multiple tasks

Must be able to successfully pass criminal background investigation

What are the Preferred Qualifications for this position?

Washington State Medical Assistant Certification eligibility for level A. C. E. preferred

Knowledge of medical terminology and medical billing processes preferred

Effective time management, decision-making, and problem-solving skills

American Indian/Alaska Native preferences apply.