Inventory Analyst

Caterpillar, Inc.

Career Area:


Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, youre joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We dont just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

At Caterpillar, were working to help our customers build a better world. We wouldn’t be the Caterpillar we are today without the exceptionally talented, bright and driven people who get the job done. This is your chance to help us make progress possible around the world – for our customers, for growing communities and for every member of our team. We are looking for a dynamic, organized self-starter to join our Product Support and Logistics Division as an Inventory Analyst in Morton, IL.

The Product Support and Logistics Division (PSLD) is one of the most innovative divisions within Caterpillar. In PSLD, as within all of Caterpillar, our priority is our customers and helping them build a better world. We touch nearly every element of the services value stream from procurement to design and manufacturing to distribution. PSLD is responsible for Aftermarket Parts Distribution of Cat Parts, Integrated Logistics, segment Procurement and the design and manufacture of Wear Components (Undercarriage and GET) and Maintenance Components (Seals, Tubes & Hardware, Hose & Couplings, Fluids and Filters).

We’re committed to our customers, who build a better world with our products, services and solutions. We understand and show the value of why they should always choose us. We’re exploring new ideas and opportunities – innovating to discover the breakthroughs necessary for tomorrow’s growth. Through it all, we are one team – creating and delivering world-class components and solutions superior to the competition. Learn more about the Caterpillar Experience

As an Inventory Analyst you will, support the CLS effort in achieving the clients inventory/customer service objectives in a manner consistent with CLS objectives through project work. You will be expected to understand the Claims and Returns processes in SPM and manage to implement changes to C&R functionality in Service Parts Management (SPM). You will be expected to have an understanding of the returns process at the warehouse level. You will be responsible for managing processes to ensure that Cat Parts Division inventory accuracy levels are maintained and improved. You will be involved in training client and dealer personnel at different levels including management, salaried, and hourly on processes associated with claims/returns and inventory record accuracy and their importance in overall supply chain management.

Job duties and responsibilities may include, but are not limited to:

The incumbent is basically project oriented with projects being assigned by the Supervisor or Team Leader.

Duration of projects run from two to three days to several months and are worked concurrently with other projects. Projects taken on by the incumbent usually involve extensive data analysis and require the incumbent to be able to apply the results to the current situation. The incumbent usually works from detailed instructions and receives guidance frequently during completion of the project.

In performing this function, frequent contact may be made with Work with the individual team members from multiple functional disciplines (Customer Relationship Management, Information Technology Production Support/Implementation teams, C&R Business teams, Warehouse Operations etc.)

Most projects will require the incumbent to work in a team environment with members from the client management.

Specific projects may include assisting in the implementation of Claims/Returns at a distribution center, Returns process changes etc. To perform these projects, the incumbent must be capable of learning the clients business, the Claims/Returns processing logic for that client, and be able to integrate this information to solve problems involving client/CLS operations and client/CLS systems. The position is challenged to quickly and correctly identify problems.

The incumbent is free to determine the best way to complete job assignments in order to achieve desired results. This position impacts key quality goals including dealer/customer satisfaction, safety, continuous improvement, timeliness, accuracy, efficiency, cost savings, process quality, and part quality.

Additional Information

No relocation is offered for this position

Up to 15% travel may be required

Basic Requirements

One to three years of job-related experience are required.

Thorough knowledge in various claims/returns processes, parts ordering, and inventory management systems.

Must have excellent analytical/problem solving abilities, well developed oral and written communications skills, a strong customer focus, and ability to work effectively with a wide variety of people.

Experience with SAP Platform

Excellent interpersonal skills are required in order to deal with multiple functional teams

Top Candidates Will Also Have

Strong leadership skills to work with people from many different backgrounds, cultures and levels within the organization

Strong communication and Change Management skills

Previous experience managing projects

Self-starter with excellent time management, organization and prioritization skills allowing for 2-4 data requests be managed at a time

Caterpillar is not currently hiring individuals for this position who now or in the future require sponsorship for employment-based non-immigrant and immigrant visas. However, as a global company, Caterpillar offers many job opportunities outside of the U.S. which can be found through our employment website #Li

Relocation assistance is not available for this position. Any relocation costs incurred would be the responsibility of the selected applicant.

Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at

EEO/AA Employer. All qualified individuals – Including minorities, females, veterans and individuals with disabilities – are encouraged to apply.

Not ready to apply? Join our Talent Community ( .

There’s more to work at Caterpillar than just the work itself. We hire smart, friendly people and it shows in our culture. We hold ourselves to high standards and make sure our values of integrity, excellence, teamwork, commitment and sustainability come to life in the way we work. We make sure our employees feel continuously challenged while also supported. We provide professional growth opportunities, including leadership programs. We celebrate the diversity of our team, while also working together as one Caterpillar.

Our culture, like everything at our company, is made possible by each employee’s contribution. Person by person, we create the environment we work in, and we are proud of the Caterpillar we’ve built.