Manager, Community Health & Well-Being

Employment Type:

Full time

Shift:

Day Shift

Description:

The Manager of Community Health & Well-Being (CHWB) works in collaboration with the hospital and/or regional leadership to ensure the hospital and/or region is fulfilling its commitment to promote optimal health for those populations who are poor and vulnerable in the communities we serve by connecting social and clinical care, addressing social needs, dismantling systemic racism and reducing health inequities. This position supports strategy development, designs interventions, operationalizes the strategy, leverages resources and partnerships focusing on those who are poor and vulnerable, and addresses social needs and the social influencers of health. This position provides oversight of community health and well-being programs and colleagues and acts as a liaison to community agencies in assessing and addressing community needs.

Position responsibilities:

Knows, understands, incorporates and demonstrates the Trinity Health Mission, Vision and Values in behaviors, practices and decisions.

Manages and provides direction to the CHWB colleagues, operational and financial activities over one or more hospitals, inclusive of Community Health Workers.

Responsible for making decisions and managing risk that impact the functional area or program operations.

Oversees the work schedules and assignments, provides coaching and mentoring, as well as performance management to the CHWB colleagues. Ensures compliance with the hospital or regional personnel policies when operating the department.

Serves as a convener of internal and external stakeholders, representing Ministrys commitments to community health improvement and partnerships. Provides timely and regular updates to hospital leadership and any relevant board committees, particularly as it pertains to CHWB strategy, CHNA needs and strategies to address community needs.

Develops long- and short-term goals, objectives, plans and budgets or forecasts for CHWB programs to ensure continued quality of services.

Supports development and monitoring of an annual CHWB budget or forecasting (inclusive of community benefit) that aligns annual spending plans with the Ministrys goals and objectives while ensuring CHNA implementation efforts are resourced.

Serves as a leader for Health Ministry’s Social Care programs. Develops community-based referral partnerships and serves on community advisory committees to address patient social needs and the social influencers of health.

Supports the development and implementation of a Community Health Needs Assessment (CHNA) every three years in partnership with community stakeholders, placing particular emphasis on the needs of those who are poor and vulnerable and addressing social influencers of health.

Develops measurable community health improvement plans and implementation strategies that align with the community health needs assessment (CHNA) and Trinity Health strategic plan.

Designs, coordinates and promotes community-based interventions that address community needs and supports implementation strategy plan as part of the CHNA.

Represents hospital and/or region at professional or community organization meetings and on committees at local, state and national level in order to assist in developing new programs and policies for improved delivery of health services those who are poor and vulnerable.

Supports strategies regarding Anchor Institutions (i.e. local hiring and local sourcing) and policy, systems and environmental change initiatives in collaboration with internal and external partners.

Assures that appropriate or required program documentation is maintained for accurate reporting of the programs for community benefit compliance and/or state and federal grant appliance. Assures requirements for data collection include meaningful assessments of the programs provided to the community.

Maintains a working knowledge of applicable Federal, State and local laws and regulations, the Trinity Health Integrity and Compliance Program and Code of Conduct, as well as other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical and professional behavior.

Requirements:

Must possess a comprehensive knowledge of health disparities, social influencers of health, uncompensated and undercompensated care, community benefit, community and coalition building, public policy development and advocacy, and population health management normally obtained through a Bachelors degree in Health Care Administration, Public Health, Community Health, Social Work or a related field with five (5) years of strategic planning and fiscal management experience in community health and well-being area in a complex organization.

An equivalent combination of education and experience will be considered.

Ability to effectively manage and facilitate colleagues within assigned unit/department through strong leadership, communication and negotiation skills.

Ability to influence results, garner support and tactfully manage complex relationships and influences within and across the organization.

Ability to read the subtle nuances of situations and react/plan accordingly.

Ability to negotiate with peer level director and department heads on issues and programs that impact assigned unit/department.

Ability to build relationships and facilitate partnership agreements with all levels of the organization system-wide around health-related programs.

Excellent organizational, advanced analytical, presentation, interpersonal, and action-oriented skills. Demonstrated decision making skills.

Excellent written and verbal communication skills, including strong listening and comprehension skills, and excellent human relations and interpersonal skills.

Excellent program design and evaluation skills.

Superior attention to detail and ability to multi-task in a highly dynamic environment while managing multiple team member workloads to meet deadlines. Ability to adapt to a rapidly changing environment.

Must be comfortable operating in both a collaborative, shared leadership environment, and can work independently.

Must possess a personal presence that is characterized by a sense of honesty, integrity and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals and values of Trinity Health.

At Loyola, we know you’re more than your job. We see you and all of your potential. That’s why we invest in our people. Clinical advancement programs, flexible scheduling, tuition reimbursement and day one benefits… at Loyola, what’s important to you, is important to us. Join our family.

Benefits from Day One

Daily Pay

Competitive Shift Differentials including charge and preceptor roles

Career Development

Tuition Reimbursement

On Site Fitness Center (Gottlieb Memorial Hospital & LUMC)

Educational Stipend

Certification reimbursement (up to 1 certification)

Referral Rewards

Weekender program

Self-Scheduling

Nurse Residency program for new grads (Transition to Practice)

Commitment to Diversity and Inclusion:

Loyola is part of the Trinity Health network. Trinity Health is one of the largest not-for-profit, faith-based health care systems in the nation. It is a family of 123,000 colleagues and nearly 27,000 physicians and clinicians caring for diverse communities across 26 states. Nationally recognized for care and experience, the Trinity Health system includes 88 hospitals, 135 continuing care locations, the second largest PACE program in the country, 136 urgent care locations and many other health and well-being services. Based in Livonia, Michigan, its annual operating revenue is $21.5 billion with $1.4 billion returned to its communities in the form of charity care and other community benefit programs.

Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.

Our Commitment to Diversity and Inclusion

Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.

Our Commitment to Diversity and Inclusion

Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.

EOE including disability/veteran