Spanish – Bilingual : Pharmacy Technician Medication Coordinator, Float

UnitedHealth Group

Opportunities with Genoa Healthcare. A career with Genoa Healthcare means youre part of a collaborative effort to serve behavioral health and addiction treatment communities. We do more than just provide medicine: we change lives for the better. People with serious mental or chronic illness – and those who care for them – have moving stories, and at Genoa we become their voice, their partner. Working as part of a coordinated care team, we partner with community-based providers and others to ensure that people with complex health conditions get the right medications and are able to follow their treatment plans. Our personalized services – in-clinic pharmacies, medication management and more – are leading the way to a new level of care.

Genoa is a pharmacy care services company that is part of Optum and UnitedHealth Group’s family of businesses. We are part of a leading information and technology-enabled health services business dedicated to making the health system work better for everyone. Take a closer look to learn why a career with Genoa Healthcare might be the path to discovering your lifes best work.(sm)

The Pharmacy Medication Coordinator position at Genoa is an essential role that impacts the lives of an underserved population that needs a voice. This onsite position is a liaison between a partner clinic and a Genoa mental health specialty pharmacy.

Primary responsibilities include building solid relationships with the clinic partners and communicating with consumers to assist them with their medication plan, insurance and the full services of the Genoa pharmacy. A key function will be promoting Genoa services to obtain new consumers and increasing the number of consumers Genoa serves.

The primary location for this position is at: DuPage County Health – North, 1111 West Lake Street Room #164, Addison, IL 60101 with a possibility of traveling to other DuPage County Health (1111 E Jackson St, Lombard, IL or 422 N Cass Avenue, Westmount IL) once a week.

The hours for this position are Monday-Friday: 8am – 5pm; Closed for Lunch 12pm – 1pm.

Primary Responsibilities:

Communicates with all consumers of the mental health center regarding the medication services Genoa provides

Recruits and enrolls consumers utilizing enrollment forms and copy the consumer’s insurance card

Facilitates the collection of prescriptions to be faxed to the pharmacy for dispensing

Ensures all consumer insurance information is up to date in the Pharmacy system and is properly charged for the medications dispensed

Assists consumers in contacting the pharmacist regarding all their medication questions and ensure a prompt response to their questions

Assists clinic staff and pharmacy with prior authorizations and Patient Assistance programs as needed

Monitors compliance by contacting the consumer at least monthly to ensure compliance and determine refill needs as applicable

Prescription refill management by utilizing the no refill report and contacting the appropriate prescriber to ensure timely refills are completed and dispensed to the consumer

Medication delivery when needed and appropriate. {Only applicable in states that are allowed.}

Checks for expiration dates (both on consumer’s medications as well as house account products/standing order meds.)

Ensures that medications are stored properly (refrigerated drugs are kept in the refrigerator, pen-tips are not stored on insulin pens, etc.)

Checks for discrepancies (dose changes, discontinued medications, etc.)

All areas of the job description are subject to state regulations and allowances. {CMC will receive a state specific document that shares state specific regulations and allowances.}

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

High School education or equivalent experience

National Pharmacy Technician Certification, or willing to obtain with in a year of hire

IL Pharmacy Technician License

2 years of Pharmacy experience

Bilingual Spanish

Drivers License and access to reliable transportation

Preferred Qualifications:

Sales or marketing experience

Careers with Optum. Our objective is to make health care simpler and more effective for everyone. With our hands at work across all aspects of health, you can play a role in creating a healthier world, one insight, one connection and one person at a time. We bring together some of the greatest minds and ideas to take health care to its fullest potential, promoting health equity and accessibility. Work with diverse, engaged and high-performing teams to help solve important challenges.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.