Description: Our client is looking for a PC Technician to join their team in North Chicago, IL!
Desktop Support Candidate to provide support for IT Warehouse and Deployment activities.
Experience in an IT/Technology related role (Service Desk, Desktop Support, Mobility, Hardware Fulfillment) preferred.
Candidate must follow all policies and procedures.
Candidate will be responsible for tickets assigned to them through ServiceNow ticket system.
Candidate will primarily be working on filling warehouse requests, checking in warehouse inventory, shipping hardware from requests submitted for IT hardware, hardware inventory and updating SAP for received and deployed IT hardware.
Candidate may be responsible equipment recovery, picking up computers, mobility, and peripheral equipment from onsite locations. Following-up with managers of offboarded employees to gather required information. Sending out boxes and return Fed-Ex Labels for remote users. Processing incoming return equipment and following all data retention practices.
Candidate may be responsible for computer peripheral deployments, setting up monitors, etc.
Candidate may be responsible for imaging computers.
Top Skills Details:
1. Hands on PC Support experience (3 months)
2. Imaging experience (USB or tools like SCCM)
3. Windows 10 troubleshooting
Additional Skills & Qualifications
What are the top 3-5 skills requirements should this person have?
• Experience with MS Office 365 and associated applications.
• Familiarity with Incident Management Applications, (ServiceNow, Remedy, ITSM).
• Familiarity with SAP.
What is a nice to have (but not required) regarding skills, requirements, experience, education, or certification?
• Associate degree.
• Computer A certification
Were partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. Thats the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
We are an equal opportunity employers and will consider all applications without regard to race, genetic information, sex, age, color, religion, national origin, veteran status, disability or any other characteristic protected by law. To view the EEO is the law poster click here. Applicants with disabilities that require an accommodation or assistance a position, please call 888-472-3411 or email firstname.lastname@example.org. This is a dedicated line designed exclusively to assist job seekers whose disability prevents them from being able to apply online. Messages left for other purposes will not receive a response.