Crew Member


Crew Members play a vital role in delivering great guest experiences. They prepare products according to operational and quality standards, and serve them with enthusiasm in a clean environment. They work as part of a team to meet our Guests’ needs and give them a reason to come back.

If you enjoy working in a fast-paced, fun-paced environment that is challenging and allows you to apply your personality and skills in a variety of ways, becoming a Crew Member for a Dunkin’ Donuts franchisee is a great career choice. Our team is committed to making our guests’ day by serving them with a great product with a smile. Everyone on our team, from our franchisee to our manager to our crew member, works together and takes pride in doing a good job. If you are ready to roll up your sleeves and work with a winning team, then join our dynamic, award winning franchise!

Responsibilities Include but not limited to:

Follow Brand standards, recipes and systems

Follow food safety standards

Prepare food and beverages

Assemble and package orders and serve to guests

Understand restaurant menu including limited time offers and promotions and be able to answer guest questions

Maintain a clean and organized workstation

Clean equipment and guest areas

Take orders at the Drive Thru or Front Counter POS and handle payments(if applicable)

Serve and communicate with guests

Communicate effectively with managers and coworkers

Organize and maintain stock room and refrigerated areas


Must be able to fluently speak/read English

Capable of counting money and making change

Able to operate restaurant equipment (minimum age requirements may apply)

Guest Focus – anticipate and understand guests’ needs and exceed their expectations.

Benefits Include:

Competitive Hourly Pay

Employee Discounts

Medical Insurance with Company contribution (full time employees)

This Job Is: A good fit for applicants with gaps in their resume, or who have been out of the workforce for the past 6 months or more;A job for which all ages, including older job seekers, are encouraged to apply; Open to applicants who do not have a college diploma.

You are applying for work with a franchisee of Dunkin’ Donuts /Baskin-Robbins, not Dunkin’ Brands, Inc. or any of its affiliates. Any application or information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees. © 2017. People Capital Group LLC. The Dunkin Donuts trademarks, logos and designs are trademarks of DD IP Holder LLC. Used under license.