Care Manager – Intellectual Disabilities Supports Coordination

St. Lukes University Health Network

St. Lukes is proud of the skills, experience and compassion of its employees. The employees of St. Lukes are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patients ability to pay for health care.Intellectual Supports Coordination is a program that locates, coordinates, and monitors supports and services for individuals ages 3 and older with intellectual disabilities.

Guided by the principles of Everyday Lives and Positive Approaches, our overriding philosophy is that all individuals we support have the right to make choices and decisions and to be actively involved in their community.

Our program promotes the health and safety of the individuals we serve and educates them and their families about the supports that are available.

Our goal is to provide services in the least restrictive manner according to the needs of the individuals.

The Care Manager is responsible for conducting facility and community based comprehensive biological, psychological, social, level-of-care, and spiritual assessments; making appropriate referrals to community and treatment supports; and coordinates level of care transition needs. In addition, provides resources and education to both persons served and family members of persons served.


Assess the individual’s unique strengths and needs.

Coordinate and facilitate the development of Individual Support Plan (ISP) using a person-center planning approach to meet the individuals’ needs.

On-going management of the ISP in cooperation with individual, his/her family, members of ISP team, and providers of service.

Assist with locating services and supports as assessed by individual and his/her family by linking, arranging for or obtaining services specified in the ISP (including needed medical, social, habilitation, education, community services, and other natural support network).

Coordinate support planning with providers of service to ensure consistency of services.

Facilitate the resolution of any barriers in service delivery, health, and or welfare and documentation of closing the loop.

Monitoring the health and welfare of individual

Monitoring ISP implementation, and health and welfare through visits with individual, family and providers of service.

Evaluate individuals’ progress.

Coordinate and participate in PCHC reviews & HRP reviews.

Assess the proper utilization of facilities and resources.

Assess effective use of individuals’ budget and utilization projected and authorized units.

On going assessment of individuals’ eligibility for waiver funded services.


Must have ability to sit for 2 total hours per day, and up to 1 total consecutive hour. Must be able to stand for 8 total hours per day and up to 2 total consecutive hours. Must be able to walk 6 total hours per day and up to 10 total consecutive minutes. Must have the ability to frequently use fingers/hands for fingering and handling. Must have the ability to use upper extremities for frequent pushing of objects up to 10 pounds and occasional pushing of objects up to 75 lbs. Must have the ability to transport patients weighing up to 250 lbs. via wheelchair, stretcher and/or bed. Must have the ability for frequent stooping and bending. Must have the ability for frequent reaching above shoulder level. Must have the ability for touching as it relates to feeling objects by touching with the skin, particularly that of fingertips. Must have the ability for hearing as it relates to normal conversation, high frequency and low frequency hearing sounds. Must have the ability for seeing as it relates to general vision, near vision, color vision and peripheral vision.


Bachelor’s Degree with major course work in human services, sociology, psychology or other related social sciences plus one year of experience working in the intellectual disabilities field or related experience.


Demonstrate an understanding of individuals with developmental delays and sensitivity in working with consumers and family

Works with consumer and significant others in a manner which demonstrates respect and concern for the person’s welfare.

Computer competency

Facilitation/team leader skills

Time management skills


Must possess and maintain a valid driver’s license along with a driving record in compliance with St. Luke’s Penn Foundation policy.

Please complete your application using your full legal name and current home address. Be sure to include employment history for the past seven (7) years, including your present employer. Additionally, you are encouraged to upload a current resume, including all work history, education, and/or certifications and licenses, if applicable. It is highly recommended that you create a profile at the conclusion of submitting your first application. Thank you for your interest in St. Lukes!!

St. Lukes University Health Network is an Equal Opportunity Employer. (

Founded in 1872, St. Luke’s University Health Network ( (SLUHN) is a fully integrated, regional, non-profit network of more than 18,000 employees providing services at 14 campuses and 300 outpatient sites. With annual net revenue of $2.7 billion, the Network’s service area includes 11 counties: Lehigh, Northampton, Berks, Bucks, Carbon, Montgomery, Monroe, Schuylkill and Luzerne counties in Pennsylvania and Warren and Hunterdon counties in New Jersey. Dedicated to advancing medical education, St. Luke’s is the preeminent teaching hospital in central-eastern Pennsylvania. In partnership with Temple University, St. Luke’s established the Lehigh Valley’s first and only regional medical school campus. It also operates the nation’s longest continuously operating School of Nursing, established in 1884, and 38 fully accredited graduate medical educational programs with 347 residents and fellows. St. Luke’s is the only Lehigh Valley-based health care system to earn Medicare’s five-star ratings (the highest) for quality, efficiency and patient satisfaction. St. Luke’s is both a Leapfrog Group and Healthgrades Top Hospital and a Newsweek World’s Best Hospital. U.S. News & World Report ranked St. Luke’s #1 in the Lehigh Valley and #6 in the state. Three of IBM Watson Health’s 100 Top Hospitals are St. Luke’s hospitals. St. Luke’s flagship University Hospital has earned the 100 Top Major Teaching Hospital designation from IBM Watson Health nine times total and seven years in a row, including in 2021 when it was identified as THE #1 TEACHING HOSPITAL IN THE COUNTRY. In 2021, IBM Watson Health also named St. Luke’s among the 15 Top Health Systems nationally. Utilizing the Epic electronic medical record (EMR) system for both inpatient and outpatient services, the Network is a multi-year recipient of the Most Wired award recognizing the breadth of the SLUHN’s information technology applications such as telehealth, online scheduling and online pricing information. St. Luke’s is also recognized as one of the state’s lowest cost providers..

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