Account Manager 10-99

About Blue Cross Blue Cross and Blue Shield of Minnesota is one of the most recognized and trusted health care brands in the world with 2.5 million members. Were committed to reinventing health care to improve health for our members and the community. We hope youll join us. How Is This Role Important to Our Work? This position is responsible for the retention and expansion of existing assigned Mid-Market business with accounts from 10-99 members and responsible for the revenue growth of relevant ancillary lines. Supports our partners (Agents, Brokers, Clients, Consultants, and/or Taft-Hartley Fund Managers) and customers to assure Blue Cross maintains and grows its market position. This position may represent the department/division on corporate projects and receives assistance from other sales associates when needed. A Day in the Life: Develop and maintain a positive working relationship with customers and partners (Agents, Consultants, Brokers and/or Clients) to increase Blue Cross brand loyalty by providing timely identification and resolution of elevated issues by coordinating with all appropriate functional areas. Proactively develop renewal strategy for each Agency/Broker/Consultant/Client. Establish an account plan with visit interaction frequency with Agency/Broker/Consultant/Client per book of business. Lead, implement and coordinate the annual contract renewal for assigned customers. This includes the negotiation of the rates, benefits, and risk arrangement to achieve Blue Cross business objectives. Ensure effective contract implementation and management by coordinating across Blue Cross. Achieve corporate retention and net growth targets for both medical and ancillary products. Build Financial Acuity to develop sales strategy Maintain Salesforce records as defined by division, department, or leader. Participate in the implementation of assigned new business contracts to assure successful internal implementation while understanding and meeting customer business needs. Present to Agents/Brokers/Consultants/Clients/Fund Managers, to motivate them to implement group employee engagement strategies. Serve as a Mentor for others as appropriate. Nice to Have: Bachelors degree. Knowledge of Blue Cross and affiliates products. Required Skills and Experiences: 3 years of related professional experience. All relevant experience including work, education, transferable skills, and military experience will be considered. Possess or acquire MN Resident Producer License in the lines of Life & Health/ Accident within 60 days of employment. Maintain valid license in good standing. Excellent analytical, problem identification and resolution skills. Financial capabilities including ability to read, understand, interpret, and present complex renewal and underwriting formulas. Knowledge of ancillary programs available in the industry and Blue Cross Highly organized with attention to detail Excellent written and verbal communication skills Ability to present to and speak in front of customers and members to educate, persuade, and sell products. Ability to achieve results in a highly complex environment with tight timeframes and multiple shifting priorities. Excellent listening skills, contributing healthy and positive dynamics to the work team. Able to influence internal and external partners. Demonstrated PC skills; including experience in Microsoft: Word, Excel, and PowerPoint. Travel as required. Role Designation: Hybrid Remote Role designation definition: Teleworking is working full time remote. Hybrid is a combination of working onsite and remotely. Onsite is full-time onsite. Make a difference Blue Cross is an Equal Opportunity and Affirmative Action employer that values diversity. All qualified applicants will receive consideration for employment without regard to, and will not be discriminated against based on race, color, creed, religion, sex, national origin, genetic information, marital status, status with regard to publ c assistance, disability, age, veteran status, sexual orientation, gender identity, gender expression, or any other legally protected characteristic. Reasonable Accommodation for Job Seekers with a Disability: If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to talent.acquisition@bluecrossmn.com. All roles require a high school diploma (or equivalency) and legal authorization to work in the U.S. Blue Cross and Blue Shield of Minnesota and Blue Plus are nonprofit independent licensees of the Blue Cross and Blue Shield Association. Blue Cross and Blue Shield of Minnesota is an Equal Opportunity and Affirmative Action employer that values diversity. All qualified applicants will receive consideration for employment without regard to, and will not be discriminated against based on race, color, creed, religion, sex, national origin, genetic information, marital status, status with regard to public assistance, disability, age, veteran status, sexual orientation, gender identity, or any other legally protected characteristic.