Sr. IT Business Analyst – Salesforce Sales Cloud – Remote
Restaurant Technologies Inc
Sr. IT Business Analyst (Salesforce Sales Cloud) – Remote Join a growing team of passionate, self-motivated, talented, and creative people with big ideas about how to make safer, smarter, more sustainable kitchens. Restaurant Technologies is the leading provider of innovative and environmentally sound cooking oil management and back-of-house hood and flue cleaning solutions. We are looking for a Sr. IT Business Analyst/Salesforce Sales Cloud Administrator to join our team. This role will be responsible for collaborating with technical and non-technical team members to identify and capture business requirements (user story creation), configure the Salesforce platform to meet requirements and work with business partners to facilitate user acceptance testing while following our CI/CD process. Looking for a strong team player who is passionate about solving business problems with technology and is excited about producing quality solutions at a high growth company. Strong hands-on Salesforce Sales Cloud experience is required. This is a fully remote position; candidates must live in the continental US. RESPONSIBILITIES Lead requirements gathering sessions with IT and business partners, presentations, end-user training Work with Build Manager to make, deploy improvements and bug fixes using our CI/CD process to ensure Environments are kept in sync. Translate business needs into technical requirements (and vice versa) Write Agile user stories and acceptance criteria for Software Engineers Produce mock-ups, data models diagrams, process flows, and slide presentations Develop user-friendly customizations to meet business requirements Produce quality deliverables within hard deadlines under minimal guidance Maintain the active users and permissions across the organization Triage production issues and resolve based on priority Work with or as a Scum Mater to insure agile best practices are followed Develop test plans, perform functional testing and assure proper user acceptance testing of completed projects Required Bachelors Degree in a similar field or equivalent professional work experience 7 years of experience with proven record of successfully conceptualizing, designing, and delivery of various business solutions Hands on experience configuring Salesforce including Sales Cloud, Service Cloud, flows, validation rules, and security controls Proven ability to think strategically and analytically about business issues Strong knowledge Agile and of all phases of SDLC Experience with facilitating meetings including creating agendas, scheduling, leading, capturing action items Strong verbal and written communication skills Working within various levels of an organization Preferred (will provide on the job training as needed) Experience with Jira Experience with Demand Tools or Salesforce Data Loader Experience with Gearset and code repositories (branching and merging best practices) Please note: At this time, we are unable to provide visa sponsorship to candidates that are not US citizens. Equal Opportunity Employer Restaurant Technologies is committed to providing a work environment that is free from discrimination and harassment in any form. It is our policy to comply with all applicable laws that provide equal opportunity in employment for all persons, and to prohibit discrimination in employment. As a critical part of our culture of respect, we strictly prohibit any discrimination or harassment based on gender, age, race, color, religion, sexual orientation, gender identity, mental or physical disability, ancestry, pregnancy, national origin, and any other status protected by law. We are an Equal Employment/Affirmative Action employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected veteran status, or any other characteristic protected by federal, state, or local law. If you need reasonable accommodati n for any part of the employment process, please contact us by email at and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address. You may also contact us at 1-888-796-4997 if you wish to speak with a resource regarding a reasonable accommodation request. Next Steps Thank you for your interest in a position with Restaurant Technologies. The next step is to submit your application. We look forward to connecting with you! Not ready to apply just yet? Please like us on Facebook or follow us on Twitter and LinkedIn to stay connected! Who We Are Restaurant Technologies is the leading provider of highly innovative and value-enhancing bulk cooking oil management services to the food service industry. Our solution is environmentally sound, highly efficient and creates a safer, more productive work environment for restaurant personnel. With over 20,000 existing accounts we are an established, profitable mid -sized company poised for double-digit growth in the coming year. We are headquartered in suburban Minneapolis, Minnesota with a growing number of sites strategically located across the U.S. serving over 42 metropolitan markets. Our Culture At Restaurant Technologies, weve cultivated an award winning workplace for driven team members who enjoy a fast pace and rapid growth balanced by a flexible and supportive environment. Weve earned recognition as a “Best Place to Work,” by the Minneapolis/St. Paul Business Journal along with The Minnesota Work Life Champions Award while consistently earning a spot on the list of Minnesotas Fastest Growing Companies. In addition, weve earned numerous awards from our customer base who consider Restaurant Technologies a valued strategic partner. Our Customers We serve the leaders in the food service industry which include -McDonalds, Burger King, Jack in the Box, Albertsons, White Castle, KFC, Carrabbas, Applebees, Chilis, and leading independent restaurants. RTI, Inc. is an Equal Opportunity Employer, M/F/D/V. In addition to federal law requirements, RTI complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfers, leaves of absence, compensation and training.