Customer Logistics Specialist


JOB REQUIREMENTS: Customer Logistics Specialist – Digital Commerce –
858350 DESCRIPTION/RESPONSIBILITIES: Customer Logistics Specialist –
Digital Commerce Summary of Position: Manage large complex customer
inventories consistent with customer requirements of service level and
inventory turn objectives, while maximizing supply chain efficiencies
Coordinate customer order fulfillment to ensure customer expectations
are met in cost effective manner. Facilitate problem resolution in
order fulfillment process through in-depth data analyses, demonstration
of both system and supply chain knowledge, and resources. Leverage
independent decision making to resolve issues. In this role, you will:
Manage highly complex Customers that provide significant strategic
value to Kimberly-Clark through leveraging more extensive knowledge of
Kimberly-Clark and supply chain. Manage superior customer service and
inventories to the desired level through in-depth technical knowledge,
analyses, and review of systems and daily reports. Recognize and address
impact of actions within supply chain to identify and resolve
inefficiencies, within the customer team. Demonstrate ability to
transfer technical and systems knowledge across similar customers, or
within department. Follow and enhance the process established for
successful stock replenishment and order fulfillment, while
demonstrating full understanding of tools and systems, and sufficient
knowledge of Consumer Sales policies and procedures to maintain internal
controls. Identify potential improvement opportunities through in-depth
analytics, and work with Process team to research and implement changes.
Identify and communicate discrepancies in promotional forecasts with
the Buyer, sales team and other internal supply chain functions, and
continuously strive to provide information to improve sales forecasts
through collaboration. Carefully manage promotional orders to minimize
distribution costs. Maintain Order Fulfillment systems (Electronic
Data Interface, Vendor Managed Inventory, or Co-Managed Inventory) and
all files (promotional information, customer processes and scorecards,
customer information) to ensure the successful execution of customer
requirements related to order entry and fulfillment. Share strategic
insights, and provide high level support to team members to ensure
success in accomplishing internal and external customer requirements.
Provide superior service to internal and external customers with current
information on products, stock availability and changes to orders,
suggesting cost efficient alternative plans when orders cannot be
serviced as requested. Build and maintain loyal relationships with
customers through use of K-C One Behaviors to exceed customer
expectations, and through offering the customer multiple
solutions/options, Initiate independent problem solving and decision
making. Become teams SME on key initiatives / informal team leader
as assigned by team leader. Continue to perform at a high level while
taking on additional responsibilities (volunteers for K-C ERG networks,
United Way, Junior Achievement, etc.). Veterans and members of the
Reserve and Guard are highly encouraged to apply. For Kimberly-Clark to
grow and prosper, we must be an inclusive organization that applies the
diverse experiences and passions of its team members to brands that make
life better for people all around the world. We actively seek to build a
workforce that reflects the experiences of our consumers. When you bring
your original thinking to Kimberly-Clark, you fuel the continued success
of our enterprise. We are a committed equal opportunity employer, and
all qualified applicants will receive consideration for employment
without regard to race, color, religion, sex, national origin,
disability status, protected veteran status, sexual orientation, gender
identity, age, pregnancy, genetic inf rmation, citizenship status, or
any other characteristic protected OTHER EXPERIENCE AND
QUALIFICATIONS: About You Youre driven to perform at the highest level
possible, and you appreciate a performance culture fueled by authentic
caring. You want to be part of a company actively dedicated to
sustainability, inclusion, wellbeing, and career development. To succeed
in this role, you will need the following qualifications: Bachelors
degree required At least 3 years of experience in managing customer
inventory, order fulfillment or supply chain Familiarity with order
fulfillment system is desirable. Proficient in data access tools and PC
based applications (Windows, Word, Excel and PowerPoint) Results and
strategy oriented, leadership, strong oral and written communication,
strong analytical, ethical decision making, adaptability, change
management, project and risk management and building relationships
Prioritization and time management, resources management, attention to
detail, active listening, organization and interpersonal
Other: Applicants ONLY to apply via URL link provided! Qualified
females, minorities, and special disabled veterans and other veterans
are encouraged to apply.