Account Manager Customer Manager


JOB REQUIREMENTS: WHO WE ARE Were a global team of over 25,000
engineering, manufacturing, supply chain and sustaining service experts
who partner with customers to bring their products to life through
inspired innovation and world-class customer service. From surgical
devices and health monitors to warehouse robotics and space products, we
partner with our customers to help create the products that build a
better world. Whether youre looking to start, make a change or advance
your career, find your path at Plexus Corp. and make an impact. WHY WE
LOVE IT Engaging and challenging projects that fulfill and develop you.
People that inspire and empower you to realize your full potential.
Leadership and development programs to support your career goals. We
believe that our people create our best Plexus. At Plexus, we value the
ideas generated by our collective uniqueness and recognize that the
diverse backgrounds, life experiences and perspectives of our team
members enable us to create the innovative products that build a better
world. Because of this, we encourage people of all backgrounds to apply
to our positions, and will look at candidates holistically, balancing
work, education and additional experiences. HOW YOU WILL DO IT In this
role, you will create, manage, and execute the account strategy for a
set of assigned customer(s). In this role, the Customer Manager will
represent the voice of the customer to the customer team and the voice
of Plexus to the external customer. Key Job Accountabilities: Create a
working account plan which includes strategies/tactics to increase
profitable revenue, account penetration and engagement points (including
manufacturing, engineering and aftermarket services). Develop innovative
and creative solutions that will help further differentiate the Plexus
service offering with our customers. Successfully execute plans while
engaging the broader Plexus organization, as appropriate, while
continually improving customer satisfaction and “stickiness.” Ensure
Plexus meets or exceeds the expectations of customers. Advocate for
customer needs within Plexus and represent Plexus needs and interests
to the customer. Translate the needs and interests into action that
meets or exceeds customer satisfaction goals and creates mutual benefit
for Plexus. Lead a cross-functional Plexus team that includes
engineering, manufacturing, supply chain, costing, financial and legal
experts to ensure we continue meeting or exceeding customer expectations
and needs. Increase Plexus revenue and profitability. Establish
clearly defined financial objectives for customers…. For full info
follow application link. Our Values and How We Lead behaviors guide our
processes. Plexus does not make employment decisions based on race,
color, religion, sex, national origin, sexual orientation, gender
identity, disability, or veteran status. We are proud to be an Equal
Opportunity Employer (EOE) and encourage all to apply today!