Program Analyst

Veterans Affairs, Veterans Health Administration

Summary The employee will serve as the Program Analyst in the Healthcare Analysis and Information Group (HAIG) at the Clement J. Zablocki Veterans Affairs Medical Center, in Milwaukee, WI. The Program Analyst specializes in database design, data analysis, programming and requires extensive experience and knowledge of key databases to accomplish the mission. Responsibilities THIS IS NOT A VIRTUAL POSITION, YOU MUST LIVE WITHIN OR BE WILLING TO RELOCATE WITHIN A COMMUTABLE DISTANCE OF THE DUTY LOCATION Duties include, but may not be limited to the following: Functions as a member of the larger team and serves as the analyst within assigned project teams to evaluate the effectiveness, productivity and efficiency of program operations and management. Functions as an automation specialist for all data systems and software utilized by the division. Creates, tests and deploys complex surveys in Qualtrics XM and other Microsoft related software for each project as assigned. Validates and manages survey database implementation of data collection tool (survey) and reporting functions. Prepares documentation related to assigned projects using various computer programs, including databases, spreadsheets, data visualization (tables, graphs, figures, charts, etc.) and integrated systems. Develops surveys in software, including online design, implementation of data collection tool (survey) and reporting functions. Uses programming language to create, modify, test and debug Visual Basic language or script to validate, process and perform data analysis. Advises leadership and project team promptly about possible delays and roadblocks affecting other project timelines and proposes workable solutions. Performs management studies on existing databases and systems utilizing specialized software; and gathers and analyzes data to conduct an analysis of potential solutions. Researches, compiles and analyzes large amounts of raw information and data, find patterns, analyze trends and recommend and summarize information and data concerning designated areas of study. Perform other related duties as required. Work Schedule: Monday – Friday, 7:00 am – 3:30 pm Recruitment & Relocation Incentives: Not authorized. Telework: VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process. Financial Disclosure Report: Not Required. Requirements Conditions of Employment You must be a U.S. Citizen to apply for this job Selective Service Registration is required for males born after 12/31/1959 You may be required to serve a probationary period Subject to background/security investigation Selected applicants will be required to complete an online onboarding process Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) Participation in the Coronavirus Disease 2019 (COVID-19) vaccination program is a requirement for all Veterans Health Administration Health Care Personnel (HCP) – See “Additional Information” below for details. Telework: VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process. Due to COVID-19, VA is currently in an expanded telework posture. If selected, you may be expected to temporarily telework, even if your home is located outside the local commuting area. Once employees are permitted to return to the office, you will be expected to report to the duty station listed on this announcement. Management officials will provide information about returning to the official, pre-pandemic worksite, when applicable. At that time, you may be eligible to request to continue to telework depending upon the terms of your organizations telework policy and the duties of the position. Qualifications SPECIALIZED EXPERIENCE: Applicants must possess at least one (1) year of specialized experience equivalent to the GS-9 level in the Federal service. This experience must have equipped you with the particular knowledge, skills, and abilities to perform successfully the duties of this position, and that is typically in or related to the work of this position. Specialized experience includes: applying analytical and evaluative methods/techniques and data tools such as Excel, Visual Basic, programming languages and business intelligence reporting software for project design, data processing, analysis and making recommendations for workable solutions to improve health care delivery systems and clinical programs; using programming language to create, modify, test and debug Visual Basic language or script; developing advanced excel formulas, conditional statements and sets of actions or macros; and preparing documentation using various computer programs, databases, and spreadsheets for data visualization (tables, graphs, charts, etc.). OR SUBSTITUTION OF EDUCATION FOR EXPERIENCE (TRANSCRIPT REQUIRED) – Applicants must possess a Ph.D. or equivalent doctoral degree or 3 full years of progressively higher-level graduate education leading to such a degree or LL.M., if related. This education must demonstrate the knowledge, skills, and abilities necessary to do the work of this position. OR COMBINATION OF EDUCATION AND EXPERIENCE (TRANSCRIPT REQUIRED) – Combination of successfully completed graduate education and experience may be used to meet total qualification requirements. NOTE: Only graduate education beyond the second year may be used to qualify. You will be rated on the following Competencies as part of the assessment questionnaire for this position: Analysis and Problem Solving Computer Languages Technical Competence Technology Application IMPORTANT: A full year of work is considered to be 35-40 hours of work per week. All experience listed on your resume must include the month and year start/end dates. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. For more information on these qualification standards, please visit the United States Office of Personnel Managements website at Education IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education. NOTE: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: Additional Information Physical Requirements: The work requires no special physical demands. It may involve some walking, standing, bending or carrying of light items. Receiving Service Credit for Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. Selected applicants may qualify for credit toward annual leave accrual, based on prior work experience or military service experience. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed. Special Employment Consideration: VA encourages persons with disabilities to apply, including those eligible for hiring under 5 CFR 213.3102(u), Schedule A, Appointment of persons with disabilities (i.e., intellectual disabilities, severe physical disabilities, or psychiatric disabilities), and/or disabled veterans with a compensable service-connected disability of 30% or more. For more information on how to apply using this appointment authority via the Selective Placement Coordinator within the office, contact the facility Human Resources Department at (414) 384-2000. The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced Federal competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation and be found well-qualified (have a final rating of 85 or more before any Veterans preference points) for this vacancy. Information about ICTAP and CTAP eligibility is on OPMs Career Transition Resources website at This job opportunity announcement may be used to fill additional vacancies. To ensure compliance with an applicable preliminary nationwide injunction, which may be supplemented, modified, or vacated, depending on the course of ongoing litigation, the Federal Government will take no action to implement or enforce the COVID-19 vaccination requirement pursuant to Executive Order 14043 on Requiring Coronavirus Disease 2019 Vaccination for Federal Employees. Therefore, to the extent a VA job announcement includes language requiring applicants to be fully vaccinated against COVID-19 pursuant to Executive Order 14043, that requirement does not currently apply to this Job Announcement. VA may request information regarding your vaccination status, if selected, for the purposes of implementing other workplace safety protocols, such as masking, physical distancing, testing, travel, and quarantine. If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.