Field Service Manager

CANON USA INC

JOB REQUIREMENTS: Field Service Manager Location US-WI-Waukesha Company
Canon Solutions America, Inc. Requisition ID 30002 Category Field
Service Position Type Full-Time Overview Are you a natural-born leader
with an affinity for delivering top-notch service and support? Does
cultivating a dedicated team of digital-savvy service specialist within
a dynamic environment sound like your sweet spot? Canon Solutions
America, a pioneer in technology, solutions, and services, wants to hear
from you. Were actively seeking a Field Service Manager to empower our
talented group of technical Digital Service Specialists who proudly
service and support Canons hardware and software technology-based
solutions to keep our innovative customers moving forward.
Responsibilities Were looking for a true go-getter to oversee: – A
team that services and supports specific business system products and
services within a territory and/or an assigned account list, including
hardware, document management solutions, and related software. –
Selecting, hiring, training, and developing current and new technical
representatives. – Addressing and resolving customer issues in a
time-effective manner to achieve total customer satisfaction. – The
warehousing process as it relates to merchandise and inventory. – The
development and education of the team as it relates to new technology in
an evolving industry. Qualifications Do you meet these requirements? –
Bachelors degree in a relevant field or equivalent experience
required, plus 7 years of related experience and management of typically
two or more regular full-time employees. – Service management experience
in the technology industry. – Hands-on field technical experience with a
vast knowledge digital and electromechanical technology. Knowledge of
Internet, Microsoft Office, Lotus Notes, and Oracle is preferred. –
Strong communication skills including the desire to develop and lead a
team. – Possess excellent time management skills. Company Overview About
our Company – Canon Solutions America, Inc. empowers companies of all
sizes to succeed by supplying market leading enterprise, production, and
large format printing solutions, supported by exceptional professional
service offerings. With unwavering dedication to promote professional
innovation, Canon Solutions America, Inc. helps drive sustainability,
nurture efficiency, and regulate costs through the unification of
comprehensive digital and traditional printing and document management
solutions. As a wholly owned subsidiary of Canon U.S.A., Canon Solutions
America, Inc. is headquartered in Melville, NY and has sales and service
locations across the U.S. Our parent company, Canon Inc. (NYSE: CAJ),
which earned approximately $30.4 billion in global revenue in 2020,
ranks third overall in U.S…. For full info follow application link.
We are an EEO/AA employer. Minority/Female/Individuals with
Disabilities/Protected Veterans. APPLICATION INSTRUCTIONS:
Apply Online: ipc.us/t/24669328DF3F479D