CSP Professional

Kenosha Human Development Services


3536 52nd Street  Kenosha, WI 53144

Division/Department:   Community Recovery Services

Location:   Main Office

Job Title:   CSP Professional

Reports To:   CSP Clinical Coordinator

Type of Position: Full-time                                                                      

Schedule: 40 hours per week or as demanded by the job

For more information, please click on this link: CSP Professional 5-18-2023 (http://www.khds.org/wp-content/uploads/Postings/295.pdf)


The CSP Professional provides case management to program participants according to the participants recovery/treatment plan.


  1.       Case Management

               a.    Conduct comprehensive assessment (in concert with other team disciplines) of program participants, addressing all

               b.    As indicated in the participant’s recovery/treatment plan, provide service coordination (case management)

               c.     Provide individual supportive therapy

               d.    Act as liaison and consult with community agencies

               e.    Ensure communication with all other agencies providing services/supports to program participants

               f.     Provide back-up to co-workers when coverage is needed

               g.    Document participant progress and services provided in participant record

               h.    Have primary responsibility for maintaining participant records

               i.     Provide treatment and support services, as indicated in the participant’s recovery/treatment plan

               j.     Provide advocacy for program participants

               k.     Facilitate program participant growth in self-advocacy

               l.     Take lead responsibility for coordinating comprehensive supportive services

               m.   Provide other needed services as directed by the team


  1.       Is responsible for creating a positive, relaxed and supportive environment

               a.    Actively engages clients in amicable conversation, shares in activities and responds to needs/requests in a timely

               b.    Accepts and respects the client’s circumstances, asks about feelings and interests; validates feelings with empathy, offers encouragement; celebrates accomplishments


  1.       Promotes a strength-based approach to teaching functional skills

               a.    Teaching interactions include positive, supportive quality components (i.e. voice tone, enthusiasm, appropriate physical proximity, and eye contact)

               b.    Skills, routines, and program expectations are preventively taught, specific praise is given to   reinforce positive behavior, constructive feedback teaches a replacement skill; safe, planned de-escalation techniques are used in  response to aggressive/challenging behavior

               c.     Perceives and responds directly to teaching and problem-solving opportunities

               d.    Teaching components include praise, empathy, specific skills and behavioral descriptions, and goal-centered rationales


  1.       Identifies the treatment needs of the client and collaborates on an agreed upon plan to achieve their goals

               a.    Assesses the client’s strengths and challenges, develops a realistic plan along with the client

               b.    Provides services and collaborates with community resources

               c.     Identifies and teaches treatment-specific skills that support the client’s success

QUALIFICATIONS:  Minimum of Bachelor’s degree with post-graduate clinical experience required (see below for details).

  1.       Master’s degree in social work from a graduate school of social work accredited by the council on social work education OR Bachelor’s degree in a behavioral science or related field with 1,000 hours of supervised post-degree clinical experience with persons with a serious and persistent mental illness OR  Bachelor’s degree in a field other than behavioral sciences with 2,000 hours of supervised post-degree clinical experience with person with a serious and persistent mental illness is required

  2.       Experience or education related to the responsibilities of the position required

  3.       Ability to effectively communicate, both written and verbally, in the English language

  4.       Must have reliable transportation and valid driver’s license with good driving record

  5.       Must carry own auto insurance with at least 100,000/300,000/100,000 coverage

  6.       Ability to give and accept feedback as a part of a team

  7.       Ability to maintain records and document case notes daily

  8.       Ability to traverse within the workspace and community frequently

  9.       Be willing to learn and work with the treatment philosophies

  10.     Bilingual in Spanish a plus

Kenosha Human Development Services is an Equal Opportunity Employer. We do not discriminate on the basis of age, race, color, sex, religion, disability, national origin, veteran status, sexual orientation, sexual identity, or any other status protected under federal, state, and local law. All employment is decided on the basis of qualifications, merit, and business need.

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