Member Contact Specialist


JOB REQUIREMENTS: Employment Type: Part-Time, Hybrid #LI-HYBRID This
Member Contact Specialist I position starts at $18.16 per hour with an
uncapped incentive opportunity based off individual performance. We also
offer the following benefits for all employees: 401k, Paid Holidays,
Paid Time Off, Paid Volunteer Hours, and an Advia Sponsored Wellness
Program. What youll do: You will get to provide outstanding service
and support to our members and your fellow Advians. You will be the
expert, to answer members questions, service their accounts, and
recommend products and services that will best fit their financial
needs. You will receive incoming calls and offer solutions whether that
be a product, service or resource that the caller requires (or could
benefit from) while creating an exceptional experience. You will get to
be the voice of Advia. What to know about Advia: Advia is a fast-growing
Credit Union. We are in the top 3% of credit unions in the United States
and serve over 198,000 members and with assets near $3 Billion. We are
deeply rooted in the communities we serve and have a passion for placing
our members needs above all else. Our culture can only be described as
“work hard, play hard.” Why you should work for us: There are a lot of
reasons why you should join the Advia team. As a team member of Advia,
you can expect regular and constructive guidance, development
opportunities, great benefits, dedicated co-workers, and engaged
leaders. We are committed to Equal Employment Opportunity and are a
proud Veteran & Military Friendly Employer. We would encourage you to
come see the Advia life! Excited to hear more…here are the deets of
the position: We are looking for people that are dedicated, driven and
willing. Fostering relationships and building trust is what we do! Our
members depend on us to display the highest level of service by
maintaining accuracy/confidentiality/efficiency, knowing our products
and services, and offering them the best solutions to fit their needs.
Advias Member Contact Specialists are always geared up and ready to
provide quick responses and on the spot solutions. This position is very
fast paced and fun! So, get your positive, outgoing, people helping
people mentality ready and make sure you are verbally ready to rock and
roll while you are here! What youll need: A willingness to learn and
desire to be coached. Strong communication skills. Ability to ask
questions for clarification. Patience. Customer service experience is
strongly preferred, but we can teach this too! A team centered
mentality. A passion for helping people. Want to see more? Check us out
on Instagram for an inside look at what the #advialife is all about. IG:
adviacareers Advia is an Equal Opportunity Lender